Housekeeper in Billings, Montana at Generation Hospitality

About Generation Hospitality

As a recognized leader in the hospitality industry, Hilton Garden Inn Billings brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

As a Housekeeper in our Housekeeping department, you will play a key role in creating a clean, safe, and comfortable environment for all guests, visitors, and staff. This hourly, full-time position is ideal for someone who is detail-oriented, takes pride in their work, and can maintain high standards of cleanliness and organization. You will work both independently and as part of a team to ensure that rooms, common areas, and facilities consistently meet or exceed our quality and safety expectations.

What You'll Do

• Clean and sanitize guest rooms, offices, restrooms, and common areas according to established standards and procedures
• Dust, sweep, mop, vacuum, and polish floors and surfaces in assigned areas
• Change bed linens, make beds, and replace towels and amenities as needed
• Empty trash and recycling receptacles and dispose of waste in designated areas
• Clean and disinfect high-touch surfaces such as door handles, light switches, and remote controls
• Restock supplies including toiletries, linens, cleaning materials, and paper products
• Inspect rooms and areas for cleanliness, maintenance issues, and safety hazards; report any concerns promptly
• Use cleaning equipment, tools, and chemicals safely and correctly, following all guidelines and training
• Follow department schedules and instructions to complete daily, weekly, and periodic cleaning tasks
• Uphold all health, safety, and sanitation policies and comply with relevant regulations
• Work collaboratively with supervisors and team members to prioritize tasks and support special projects or events
• Respond to guest or staff requests for cleaning or housekeeping support in a courteous and timely manner
• Maintain proper care, storage, and organization of housekeeping carts, closets, and equipment
• Participate in required training sessions and meetings to stay current with procedures and standards

Qualifications

• Previous housekeeping, janitorial, or custodial experience preferred but not always required
• Ability to understand and follow written and verbal instructions in English
• Strong attention to detail and commitment to maintaining high standards of cleanliness
• Ability to work independently with minimal supervision and manage time effectively
• Physical ability to stand, walk, bend, reach, and lift or move items (often up to 25–40 pounds) throughout the shift
• Comfort using basic cleaning equipment and tools such as vacuums, mops, and carts
• Willingness to work a full-time hourly schedule, which may include weekends, holidays, and varying shifts as needed
• Reliable, punctual, and able to maintain a consistent work schedule
• Professional and respectful demeanor when interacting with guests, visitors, and coworkers
• Ability to follow safety procedures, including proper use of cleaning chemicals and PPE