Team Leader II in Fletcher, North Carolina at Wilsonart

At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.

Here, you’ll win with:

Support that keeps you well

• Medical, dental, and life insurance

• Company-paid short- and long-term disability

• FSAs and dependent care options

• Vision and legal benefits

• Gym discounts and wellness clinics

• Tuition reimbursement—for you and your dependents

Opportunities to grow

• Clear paths to promotion and internal mobility

• Training, coaching, and mentorship

• Development programs to support your goals

Time for what matters

• Paid vacation and holidays in your first year

• A culture that respects work-life balance

Job Description:

JOB SUMMARY

The Team Leader provides leadership to the department to ensure that production schedules and customer commitments are met. He/she is a highly competent leader who has demonstrated the hands-on skill and experience in the department they oversee. The liaison between the crew and management, interfacing with internal and external customers as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Translates goals into team priorities for shift/crew.
• Resolves problems and advises management, seeking assistance for complex problems.
• Assists supervisor with production flow and staffing schedules.
• Monitor and evaluate training, making adjustments where needed. Responsible for ensuring new hires and crews are properly trained.
• Is a role model for attendance, safety practices and Wilsonart’s behaviors.
• Responsible for actively participating in safety efforts that achieve/exceed SRP audit scores.
• Is respectful and professional in communicating with others, providing clear, concise information and/or feedback in a timely manner.
• Effectively facilitates shift/crew team meetings (safety, lean, etc.)
• Maintain quality control processes to ensure products/services meet standards.
• Works closely with OpEx team and leadership to reduce process problems and improve the efficiencies of people.
• Leads problem solving process, continuous improvement activities and communications at appropriate level.
• Works closely with departments that supply needed materials to maintain minimal downtime.
• Assists the supervisor in all aspects of maintaining an efficient, low cost, total quality and productive operation.
• Provides input on performance review process to leadership.
• Responsible for documenting concerns and behaviors to ensure they are addressed in a timely manner by the supervisor.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of safety standards applicable to the department and other pertinent rules/regulations governing work standards.
• Knowledge of the continuous improvement process, ability to create standard work and lead lean initiatives.
• Computer skills; ability to accurately update and maintain department documents, spreadsheets, databases and Oracle WIP transactions.
• Knowledge of product types and the manufacturing process.
• Knowledge of quality standards.
• Exceptional skills in verbal and written communication, including tact and diplomacy when dealing with customers and employees.
• Ability to maintain confidentiality.
• Skill in organizing and prioritizing the work of self and others.
• Ability to manage multiple priorities in a fast paced environment.
• Ability to maintain a clean work environment.
• Ability to work independently and in a team environment.
• Knowledge of company policies, procedures and practices.

MINIMUM REQUIREMENTS

EDUCATION:

High School diploma or equivalent. Prefer Associate Degree or advanced learning.

EXPERIENCE:

Two years+ of leadership experience. Must have 1 year of prior leadership experience or must have held the highest premium position within their manufacturing group for twelve (12) months, demonstrating excellent leadership behaviors.

WORKING CONDITIONS

PHYSICAL REQUIREMENTS:

Heavy Work - Tasks involve pushing/pulling, lifting and standing or using force equal to handling materials of 50 to 100 pounds.

ENVIRONMENT:

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature extremes, loud noises and bright lights. Examples: mail clerks, material handlers and food service workers

We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.

Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.