Senior Program Manager, Client Implementation & PMO in Wayne, Pennsylvania at Genex Service LLC

Genex Service LLC
Senior Program Manager, Client Implementation & PMO

US--Remote

Job ID: 26-19330
Type: Regular Full-Time
# of Openings: 1
Category: Product & Program Management
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

The Senior Program Manager is responsible for leading highly complex, strategic, and enterprise-wide programs that drive significant business outcomes. This role operates with a high degree of autonomy and is accountable for aligning large-scale program execution with organizational objectives.

The Senior Program Manager oversees multiple interdependent programs or portfolios, influences senior stakeholders, and ensures alignment across Product, Engineering/IT, Operations, Client Services, Finance, and external partners. This role translates strategic priorities into executable roadmaps while driving accountability, governance, and measurable value delivery.

The Senior Program Manager serves as a trusted advisor to leadership and resolves ambiguous and high-impact challenges.

Program Leadership & Delivery:

• Own end-to-end delivery of large-scale, enterprise-level programs or portfolios spanning multiple business units
• Define and drive program strategy, objectives, success metrics, and value realization plans
• Lead integration of multiple workstreams, ensuring alignment to business priorities and long-term outcomes
• Translate complex, ambiguous business strategies into structured execution plans and roadmaps
• Ensure delivery of programs meets or exceeds business outcomes, timelines, budget, and quality expectations
• Anticipate and proactively address cross-program dependencies, risks, and constraints

Governance:

• Establish and evolve program governance frameworks and standards
• Lead executive-level governance forums, including steering committees and decision boards
• Provide clear, data-driven program insights and executive reporting, including financials, risks, and outcomes
• Drive decision-making by presenting trade-offs, scenarios, and strategic recommendations
• Ensure robust documentation and traceability of key decisions, scope changes, and acceptance criteria

Execution:

• Drive resolution of high-impact risks, issues, and cross-functional conflicts
• Ensure readiness and alignment for major milestones, including testing, GTM and go-live
• Lead continuous improvement initiatives to enhance delivery speed, predictability, and quality
• Balance competing priorities while maintaining focus on strategic goals

Collaboration:

• Partner with functional managers, senior leaders, executives, and key stakeholders to align on priorities and outcomes
• Influence decision-making across organizational boundaries without direct authority
• Lead and mentor program managers and project managers, driving consistency and capability growth
• Build and maintain strong relationships across internal teams, clients, and external partners
• Act as a key escalation point for critical issues and ensure timely resolution

Qualifications

Minimum Education:

• Bachelor’s degree in business, Information Systems, Engineering, Finance, or a related field
• PMP, PgMP, or equivalent certification preferred

Required Skills and Experience:

• 12+ years of experience leading complex, cross-functional programs or program portfolios
• Proven experience delivering enterprise-scale initiatives with significant business impact
• Demonstrated ability to operate with high independence and influence senior/executive stakeholders
• Strong expertise in program governance and strategic planning
• Advanced knowledge of Waterfall, Agile, and hybrid delivery methodologies
• Exceptional leadership, communication, and stakeholder management skills

Desired Skills and Experience:

• MBA or post‑graduate coursework
• Experience in SaaS or technology-enabled services environments
• Familiarity with tools such as Confluence, Wrike, Azure DevOps, MS Project, SharePoint, or Salesforce

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $120,300 - $140,000 annually, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-VH1

#LI-Remote