Community Manager in New Orleans, Louisiana at Copado

About Copado

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.

Job Summary

The Community Manager is a high-trust, high-impact role responsible for enabling seamless day-to-day operations across office management and cross-functional coordination. This individual operates at the center of the business — supporting executives, driving administrative excellence, and ensuring operational consistency across offices, events, and people-related initiatives. While junior in title, this role carries significant responsibility, visibility, and scope. Success requires strong judgment, precision, responsiveness, and the ability to anticipate needs before they arise.

Key Responsibilities

Office & Facilities Management

• Perform daily walkthroughs to ensure all office spaces — conference rooms, kitchen, and common areas — are stocked, orderly, and guest-ready
• Manage office supply inventory: monitor stock levels, prepare replenishment orders, and coordinate deliveries
• Coordinate with vendors and facilities contacts; route invoices and procurement requests to the appropriate teams
• Receive and process all incoming packages and deliveries; determine routing and communicate with recipients
• Serve as point of contact and liaison for building maintenance requests and IT escalations
• Maintain workstation readiness by ensuring all desks and areas are fully equipped and operational
• Act as a steward of the office environment, treating the workspace as a meaningful reflection of our culture and a critical component of the daily employee experience.

Catering & Office Programs

• Own the weekly office lunch program: maintain the rotating department schedule and confirm orders with catering vendors
• Coordinate food orders for recurring internal programs (e.g., Ted Academy AI Sessions: pizza delivery on Tuesday evenings)
• Assist with setup, service, and cleanup for catering orders tied to internal events, offsites, and team gatherings
• Manage ad hoc catering requests with no oversight needed

Cross-Functional Support

• Support intern program operations including scheduling, communications, and onboarding preparation for large cohorts
• Assist in coordinating logistics for quarterly departmental meetings and off-sites

Project & Execution Support

• Execute special projects with speed, accuracy, and minimal oversight
• Track deliverables, manage timelines, and ensure follow-through
• Identify gaps, solve problems in real time, and escalate risks proactively

Executive & Administrative Support

• Prepare materials and coordinate logistics for meetings and initiatives under the direction of Executive Assistant
• Handle correspondence, follow-ups, and documentation with speed and accuracy
• Maintain high standards of confidentiality, accuracy, and responsiveness
  
  

Qualifications & Experience

• 2–3 years of experience in operations, administration, executive support, or office coordination
• Strong organizational and time management skills with a track record of managing multiple priorities without sacrificing quality
• High attention to detail and consistent follow-through on commitments
• Strong problem-solving skills and ability to think on your feet
• Proficiency in Google Workspace (Docs, Sheets, Calendar, Slides)

AI Proficiency and Innovation
We embrace artificial intelligence as a core driver of operational efficiency. This role requires daily use of AI tools to automate workflows, streamline administrative tasks, and solve problems.

Candidates must consistently evaluate their processes to identify and implement new AI-driven opportunities that enhance output, accuracy, and speed.

Core Competencies

• Operational Excellence - strong attention to detail with a bias for accuracy and completeness
• Proactive Ownership - anticipates needs and takes action without waiting for direction
• Prioritization & Execution - effectively manages competing priorities and delivers against deadlines
• Communication - clear, concise, and timely across all stakeholders
• Adaptability - thrives in a fast-paced environment with shifting priorities

What Success Looks Like

• Office operations run without disruption or escalation
• Projects and tasks are delivered on time with high accuracy and minimal rework
• Recurring deliverables are completed on schedule with no reminders needed
• The role becomes a trusted, go-to partner across teams

Benefits

Copado offers a comprehensive benefits package, which includes:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) Plan
• Paid Time Off
• Wellness Perks

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.

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