Leasing Consultant Part Time in Phenix City, Alabama at The Woodruff Companies

Woodruff Property Management Company is seeking a highly motivated and enthusiastic Part-time Leasing Professional to support the marketing, leasing, and resident retention efforts of the community. This position is responsible for executing leasing strategies, providing exceptional customer service, maintaining a strong digital and in-person presence, and contributing to the overall success and occupancy of the property.

Key Responsibilities:

Leasing & Resident Services

• Serve as the first point of contact—answer phones, greet all walk-ins, and respond promptly to internet leads and voicemails
• Lease apartments to qualified prospects, guide them through the leasing process, and conduct tours (in-person and virtual)
• Enter and manage packages in the Entrata package log
• Check and respond to "Resident Contact" messages in Entrata throughout the day
• Follow up on resident service requests to ensure completion and satisfaction
• Follow up on special projects for residents and assist the Property Manager as needed
• Submit monthly resident birthday list and coordinate retention and engagement efforts

Marketing & Reporting

• Submit and maintain:
  • Monthly market comparable reports
  • Monthly shopper’s report
  • Monthly sex offender checks
  • Pool logs, freon logs, and pool photos every Thursday
  • Monthly maintenance shop photos
  • Marketing calendar by the last day of each month
  • “Follow-Up Friday” tracker if property is below 95% occupancy
• Take marketing materials to local businesses and build community partnerships
• Create and distribute the monthly resident newsletter via email by the 1st of each month
• Monitor and update the property’s website, Facebook, Instagram, TikTok, and other platforms daily
• Create and post engaging daily content, including video tours and live videos
• Coordinate, schedule, and lead resident retention and marketing events, including virtual events
• Ensure printed media is always updated, stocked, and displayed properly
• Monitor and respond to online reviews and social media messages
• Order marketing materials as needed and maintain adequate supply

Qualifications & Skills:

• Strong interpersonal and communication skills
• Organized, self-motivated, and detail-oriented
• Comfortable with creating video content and using social media platforms professionally
• Knowledge of Entrata software is a plus
• Dependability and a positive attitude are a must
• Ability to work weekends and participate in property events as needed

Physical Requirements:

• Ability to walk properties, conduct apartment tours, and assist with move-ins/move-outs
• Frequent standing, walking, and light lifting (up to 25 lbs)
• Ability to use a computer, phone, and office equipment for extended periods

Woodruff Property Management Company is an Equal Opportunity Employer (EEO) and a Drug-Free Workplace.