Senior ERP Application Specialist in Everett, Washington at Electric Mirror LLC

Position Overview

The Senior ERP Application Specialist is a senior-level (must have 5+ years of Epicor Kinetic), hands-on leader responsible for the post-integration strategic design, development, and administration of our Epicor Kinetic ecosystem. We are seeking a technical specialist who excels in application design, and deep-dive, full-stack development. By owning both front-end and back-end execution, this role ensures long-term scalability, data integrity, and seamless integration across all business units, thereby facilitating optimization of associated and dependent business processes.

Essential Job Functions

• Lead technical architecture and development within the Epicor Kinetic environment by designing UI layers, engineering complex business logic via BPMs, developing server-side customizations utilizing C#, and architecting advanced data visualizations through dashboards and reports using SSRS, Power BI, EDA, EDD and FPA.
• Manage the full environment lifecycle including Solution Workbench migrations, upgrade cycles, and user/field level security management.
• Engineer modern integrations by building and maintaining scalable connections between Kinetic and external 3rd-party platforms utilizing REST APIs, JSON, and webhooks; Develop AI-driven integrations for process automation (preferred only when most applicable).
• Execute the final phases of the Epicor Kinetic rollout and related platforms, collaborating with user groups across Operations, Sales, and Finance to leverage under-utilized Epicor functionalities and resolve existing process inefficiencies and bottlenecks.
• Provide ongoing user support of Epicor Kinetic resolving functional, technical and operational issues.
• Collaborate with business units to translate complex business requirements into scalable technical solutions, while identifying and developing opportunities for automation and standardization of existing processes and reporting.
• Develop and maintain all IT-supported application systems aside from the Epicor ERP ecosystem.
• Establish and maintain comprehensive technical documentations, and lead “train the trainer” sessions.

• Bachelor's degree in computer science or information technology, or equivalent work experience.
• At least 5 years of work experience in Epicor ERP, with at least 2 years of hands-on mastery in Epicor Kinetic in a manufacturing environment, specifically using Application Studio, Solution Workbench, Microsoft Report Builder, SSRS, SSMS, and database systems like SQL server.
• At least 5 years working in information technology and systems analysis, with a strong preference for experience within an integrated manufacturing environment.
• Proven track record of leading or playing a lead technical role in at least one full end-to-end Epicor implementation or a major version upgrade to Epicor Kinetic.
• Deep functional knowledge of Epicor Kinetic core modules across Sales, Supply Chain, Production and Finance, with emphasis on configuration and optimization of MRP, BOM/MOM, Production Scheduling and Logistics.
• Advanced proficiency in SQL for complex data extraction and deep-dive data investigation.
• At least 2 years hands-on mastery in creating and maintaining BPMs (method and data directives), BAQs and SSRS Reports; Proficiency in C# and the Kinetic database schema for server-side customizations and specialized business logic.
• At least 1-year hands-on experience in creating and maintaining dashboards and reports using Epicor visualization products like EDA (Epicor Data Analytics), EDD (Epicor Data Discovery), and FPA (Financial Planning and Analysis).
• Experience in integrating Epicor with 3rd-party platforms using REST APIs, JSON, and webhooks to connect Kinetic with 3rd-party platforms and emerging AI/API services (preferred).
• Strong written and verbal communication and collaboration skills, with the ability to convey information clearly across all levels of the organization -from executive leadership to non-technical stakeholders.

Preferred Qualifications

• Demonstrated experience in Epicor Kinetic system administration including infrastructure management, server configuration, OS-level performance tuning, backup and disaster recovery planning.
• Hands-on experience or working knowledge of integrating AI tools or large language model (LLM) APIs - such as OpenAI, Azure OpenAI, or similar - with ERP systems for process automation, intelligent reporting, or predictive workflow enhancements.

Skill Competencies

• Proven ability to assess business needs and translate them into relevant solutions.
• Strategic technical oversight by architecting solutions on the ERP ecosystem, utilizing standard application frameworks and sustainable/low code configuration (e.g. BPMs) over high-maintenance custom developments.
• Strong project management and team collaboration skills.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Excellent analytical, critical thinking, and creative problem-solving skills,
• Ability to work under pressure and tight deadlines.

Benefits

• Health, dental, vision, and life insurance
• 401(k)
• Paid time off
• Opportunities for advancement
• On-the-job training
• Employee assistance program (EAP)
• Employee discount program
• Employee referral program

Salary

• $115k - $135k annually/DOE

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