Lost Mine Ticket Seller in Pigeon Forge, Tennessee at Diverse Concepts, LLC

$16.00/ hour

Position Summary:

The Ticket Seller is responsible for welcoming guests, providing information, and executing sales accurately and efficiently.

Principal Duties & Responsibilities

• Greets and initiates conversation with guests. Takes initiative to uncover guest needs and makes recommendations for tickets.

• Uses sales techniques to upsell and add-on to transactions.

• Handles cash and credit card transactions accurately and proficiently.

• Utilizes a computer to create, process and balance sales.

• Provides information regarding Island rides, attractions, events, shops and restaurants.

• Answers the phone.

• Maintains cleanliness of the Ticket Center and Ticket Booth.

• Ensures children are the appropriate height and age to ride.

• Follows Standard Operating Procedures at all times.

• Follows all SMOWI handbook policies.

• Other duties, as assigned.

Knowledge, Skill and Ability Requirements:

• Must be customer service oriented.

• Must have a positive attitude and high energy level.

• Able to multi-task and maintain composure in pressure situations.

• Able to be punctual and maintain regular attendance.

• Able to work evenings, weekends, and holidays.

• Able to sit or stand for up to 12 hours.

• Able to operate a two-way radio.

• Able to lift up to 30 pounds.

• Able to bend, twist, push, pull, stoop and reach.

• Able to maintain personal hygiene standards.

• Able to get along with coworkers, work cooperatively and resolve conflicts.

• Able to tolerate a fast paced work environment.

Education & Experience Requirements:

• Must be at least 18 years of age.

• High school diploma or equivalent.

• Strong sales skills.

• Knowledge of point-of-sales systems and cash handling techniques preferred.