Assistant Property Manager in Thornton, Colorado at Maiker Housing Partners

Summary: The Assistant Property Manager assists in the management of multi-family residential real estate properties. Responsibilities include marketing and leasing, member management, regulatory compliance, program documentation, and financial management.

The Assistant Property Manager sets and meets goals and key performance indicators (KPIs), focused on NOI, occupancy, collection rate, member satisfaction, regulatory compliance, program documentation, and accuracy/response time to maximize property performance and member support.
Essential Job Duties are performed with strict adherence to Maiker standards, policies and procedures, and to local, State and Federal laws and regulations. Other job duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Marketing and Leasing
Prepare leases, addendums and other legal paperwork for new move ins
Manage and maintain resident files throughout the tenure of the lease(s)
Oversee the completion of security dispositions in a timely fashion
Identify competing communities, document the rates for each apartment type, size, and amenities, assist with the task of preparing market surveys
Assume all responsibilities of the Leasing Specialist when the position does not exist

Member Management
Process and prepare all applicant and resident files in compliance with Project Based Section 8 and LIHTC rules and regulations
Maintain awareness of and comply with the Fair Housing Act and all applicable HUD regulations
Perform annual renewal inspections in accordance with HUD and LIHTC regulations
Contact utility companies to arrange for transfer of service for resident
Generate and post three day demands and other required legal notices
Assist with resident evictions in compliance with court orders, and lawyer and owner directions
Resolve resident issues, and if issue cannot be resolved, direct concern to Community Manager
Assist in the planning and implementation of resident events and office themes

Financial Management
Purchase supplies and equipment for leased properties
Record all rent receipts in Yardi software system, process vendor invoices and purchase orders
Complete required reports in absence of Community Manager, including but not limited to: The Monday Morning Report, 4P report, Month End, and Market surveys

Education and Experience
1 year certificate from college or technical school; or 1-2 years related experience and/or training; or equivalent combination of education and experience
1-2 years of affordable housing leasing experience
Experience in budgeting and property cost control
Working knowledge of MS Office Word, Excel, Outlook
Working knowledge of Yardi Property Management software
Assisted Housing Manager Certification preferred
Bilingual in Spanish/English

Knowledge and Skills
Excellent listening, verbal, and written communication skills
Excellent customer service skills, sensitive to customer needs
Strong sales skills: identifies and sells to customer needs, delivers effective presentations, negotiates well, uses closing skills appropriately
Translates product features to benefits, understands and responds to competition, applies market knowledge
Excellent organizing and planning skills with ability to manage multiple projects and priorities
Detailed, accurate, and consistently meets deadlines
Demonstrates exceptional teamwork
Strong mathematical skills, including fractions, percentages, and ratios
Defines problems, collects data, establishes facts, and draws valid conclusions
Interprets technical procedures and governmental regulations
Listens and involves others in the decision-making process when necessary
Flexible and open to new ideas and responsibilities, handles pressure, adjusts to changing needs

Physical Requirements and Working Conditions
Regular computer use throughout the day, ability to sit for lengthy periods of time
Stand and walk on hard surfaces, and go up and down stairs
Lift/push/pull/carry various objects of 10 30 lbs. frequently and 30 50 lbs. occasionally
Reach to shoulder level and above, and bend at the hips and knees
Duties of the job expose the employee to outdoor weather conditions on a regular basis
The noise level in the work environment is usually moderate