Automotive Parts Department Helper - Porsche Burlington in Burlington, Massachusetts at Asbury Automotive Group

Automotive Parts Department Helper - Porsche Burlington
Burlington, MA, USA
Requisition ID Req #13534
About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Compensation: $45,000-$55,000 annually
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Company Benefits
Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax-free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Pet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Employee referral program with bonus opportunities

The Parts Counter Associate/Helper is responsible to sell parts to all customers, over the counter, through the shop, or on the phone, and assist with various needs throughout the parts department.

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

Inform customers of companion part requirements while ensuring the customer is exposed to the full product line

Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed

Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line

Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable

Pull and fill orders from stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Notify all necessary parties when special ordered parts have been received

Pull orders and ensure sure all parts are tagged with customer names and job number

Follow department policy and instructions on the special ordering of parts, plus S.O. aging

Follow up on back-ordered parts and replenishes assigned inventory daily

Maintain a prompt, efficient and timely flow of paperwork

Makes sure all internal requests for parts are billed on service repair order

Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

Receive payment from retail customers or obtain credit authorization

Assist outside sales representatives with their orders

Assist with various tasks around the parts department and dealership as needed

Excellent communication and customer service skills, and able to maintain a professional image and demeanor

Ability to multi-task in a fast-paced environment

Strong computer & phone skills are required (Internet, MS Outlook)

Proficient in Tekion is a plus!

Degree in automotive technology or military equivalent experience

Bi-lingual is always a plus!

Must be at least eighteen years of age

Must have a valid Driver’s License

Must be able to pass pre-employment screen (background and drug test)

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details