HVN - Coordinator, Human Resources and Admin in New Haven, Connecticut at Avports LLC

Business Unit: HVN

Department: Administrative

Reports to: Human Resources Manager

Job Category: Regular, Full-Time | non-exempt

Primary Work Location: On-site; Tweed-New Haven Airport (HVN) – New Haven, CT

Country: USA

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The Company

Founded in 1927 as a division of Pan American World Airways, Avports is an experienced and trusted airport manager and operator. Today, the company operates with over 650 staff (of which approximately 300 are unionized) at 14+ airports across the US and the Caribbean, with that number slated to grow to 800 during the next year with the addition of new airport projects.

Avports has historically managed and operated a portfolio of airport operations and maintenance (O&M) and public-private partnership (P3/PPP) contracts at more than 30 US airports. These airports have diverse operations, encompassing commercial and general aviation airports, passenger terminals, joint-use airports, heliports, NASA facilities, and spaceports. The company is working to integrate electric aviation, hydrogen fuel cells, and zero-emission decarbonization concepts in existing airport environments.

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Tweed-New Haven Airport (HVN) https://flytweed.com/about/the-new-hvn/

Located three miles southeast of downtown New Haven, Tweed-New Haven Airport (HVN) offers a safe, convenient and welcoming airport experience connecting you to 33+ destinations across the U.S. Traveling from Southern Connecticut has never been easier.

Tweed-New Haven Airport (HVN) is undertaking a major capital improvement project with a new 84,000-square-foot terminal and extended runway—a project that will support thousands of local jobs, strengthen the regional economy, and unlock new opportunities with every destination. As of Summer 2025, the new terminal has reached 60% Design—a key milestone in layout development, systems planning, and architectural design. While many core elements are in place, the design remains subject to change as we refine details and incorporate feedback on the path to final design.

Avports HVN, Tweed New Haven Airport Authority and The New HVN have formed a unique comprehensive private public partnership to develop, finance, maintain and operate Tweed New Haven Airport. The New HVN will improve infrastructure, prioritize safety and security, evolve passenger experience, strive to exceed guest and neighbor expectations, deliver economic benefits to the region, and focus on sustainability and environmental impacts as our commitment to a better future at HVN.

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Job Summary

Under the direction of the Human Resources Manager, administrative support for human resources and administrative operations. Perform routine tasks to ensure compliance with company policies and applicable employment laws while maintaining accurate records, supporting employee programs, and facilitating efficient HR processes.

Minimum high school diploma, and three (3) years of related experience, preferably in a transportation, aviation, municipal, or other highly regulated environment. Associate's degree in a related field is preferred, and equivalent combinations of education, training, and experience may be considered.

Regular, full-time, non-exempt position working on-site, reporting to the Human Resources Manager. Must be able to meet and maintain all airport security, badging, and access requirements applicable to the position.

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Essential Job Functions

Human Resources Administration

• Coordinate and support recruitment, onboarding, personnel administration, and employee communications.

• Ensure employee records, personnel transactions, and HR documentation are maintained accurately and confidentially.

• As directed, perform HR processes for compliance to company policies, airport requirements, and applicable employment laws.

• Serve as a resource for routine employee and manager inquiries, escalating complex matters as appropriate.

Payroll, HRIS & Workforce Data

• Coordinate payroll-related activities and audits employee data, timekeeping, and personnel actions for accuracy.

• Maintain employee information within HRIS and learning management systems.

• Prepare workforce, attendance, turnover, and other HR reports to support management decision-making.

• Support data integrity, reporting, and compliance within HR systems.

Benefits & Leave Administration

• Coordinate employee benefit enrollment, changes, and annual open enrollment activities.

• Support the administration and tracking of leave programs and attendance-related processes.

• Maintain leave records and documentation to ensure compliance with applicable requirements.

• Assist employees and managers with benefits and leave-related inquiries.

Compliance & Employee Records

• Maintain personnel files, compliance documentation, training records, and airport badging records.

• Support compliance with federal, state, local, and company employment requirements.

• Coordinate workers' compensation administration, required training, certifications, and record retention activities.

• Assists with compliance reviews, audits, and corrective action follow-up.

Employee Engagement & Training

• Coordinate employee communications, training programs, recognition initiatives, and engagement activities.

• Support employee meetings, orientations, and workforce development efforts.

• Assist with programs that promote employee engagement, retention, and organizational effectiveness.

Administrative & Operational Support

• Provide administrative and project support to the Human Resources Manager and airport leadership team.

• Coordinate meetings, reports, presentations, correspondence, and special projects.

• Support office operations, vendor coordination, purchasing processes, and records management.

• Maintain confidentiality while supporting efficient and compliant HR and airport operations.

• Perform other related duties assigned by senior management.

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Competencies

• Strong organizational and prioritization skills. Customer-service mindset with internal stakeholders.

• Exhibit high levels of engagement with regular interaction with operational staff including maintenance, airfield operations, administrative teams, and airport leadership.

• High level of discretion and integrity when handling confidential and personnel matters.

• Accept ownership and accountability, consistently delivering accurate, high-quality results with a sense of urgency

• Collaborate effectively with cross-functional teams and corporate stakeholders

• Operate with integrity and compliance, adhering to internal policies and applicable aviation regulations

• Manage multiple priorities effectively in a fast-paced, dynamic environment

• High attention to detail, sound judgment, and conscientiousness in all work

• Communicate timelines, expectations, and progress clearly

• Make timely decisions when options are clear, escalating appropriately for higher risk or ambiguity

• Support team continuity and knowledge sharing.

• Seek, receive, and apply constructive feedback to support ongoing development

• Drive continuous improvement through innovative and cost-effective solutions

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Required Qualifications

Education & Experience

• Minimum: High school diploma or equivalent (GED) required. Relevant industry experience, vocational training, military experience, or other comparable qualifications may be considered in lieu of certain educational requirements where appropriate and permitted.

• Minimum: Three (3) years of demonstrated experience in a similar position, preferably in transportation, aviation, municipal, or safety-sensitive and highly regulated environment.

• Preferred: Associate’s degree in human resources, business administration, office administration, or a related field strongly preferred.

Technical Skills & Abilities

• Aptitude and introductory proficiency in ADP required (on/offboarding, time and attendance, payroll, reporting, benefits administration, and system management).

• Compliance: Some knowledge of federal, state, and local employment laws, and policy administration including local wage, hour, leave laws, including FLSA classification, and recordkeeping requirements. Ability to support internal HR audits.

• HR knowledge: Ability to understand and begin to apply/support the full employee lifecycle, ensuring alignment between HR strategy and business needs

• Performance and employee relations: Support administration of performance appraisal, improvement, and corrective action/discipline programs

• Workforce planning: Support application of consistent job architecture, position management, and workforce analytics

• Software & tools: Intermediate level Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams)

• Must speak, read, understand, and write fluently in the English language. Bilingual Spanish skills are a plus.

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Work Authorization & Travel Requirements

• Must be at least eighteen (18) years of age, and legally authorized to work in the United States without sponsorship.

• Must possess and maintain a valid local driver's license and obtain and maintain all company and airport access requirements to perform assigned job duties. Includes access to secure, restricted, or operational areas when required, and pass all mandatory pre-employment and ongoing drug and alcohol screenings.

• Minimal travel may be required for training or operational support.

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Work Environment, Physical Demands & Requirements

• Primarily office-based, with occasional travel to airport sites

• Employees must reside within reasonable commuting distance of the primary work location

• Ability to sit or stand at a workstation for extended periods

• Requires visual acuity, hearing, and speaking ability to communicate effectively

• Regular use of hands and fingers to operate computer equipment and office devices

• Occasionally lifts or moves objects up to 25 pounds

• Must be able to navigate office environments and airport operational sites as needed

• Flexible to work occasional extended hours

• While office work is sedentary, tasks at operational sites require mobility, including standing, walking, bending, kneeling, stooping, and crouching

• This job description is not intended to list every duty, or responsibility. Duties may change at any time, with or without notice.

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Applies to all team members, including those represented by a labor union or bargaining unit If any part conflicts with a collective bargaining agreement (CBA), the CBA will take precedence

The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Consistent with those requirements, the Company will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

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Equal Employment Opportunity

We are an equal opportunity employer and are committed to providing a workplace free from discrimination We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law We provide reasonable accommodation to qualified individuals with disabilities and encourage applications from all qualified candidates.

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Compensation & Benefits Overview

Benefits may include:

• Medical, dental, and vision plans

• Health savings and flexible spending accounts

• Short and long-term disability

• Life and AD&D insurance

• Supplemental insurance

• 401(k) Retirement plan

• Vacation and sick leave

• Paid company holidays

• Professional development opportunities