Bilingual Bodily Injury Case Manager (Pre-Suit & Litigation) in Chicago, Illinois at Demesmin and Dover PLLC

Demesmin & Dover PLLC is a rapidly growing personal injury law firm committed to delivering exceptional legal representation while fostering a culture built on respect, teamwork, and excellence. With offices in multiple states, we continue to expand and are looking for talented professionals who are passionate about advocating for injured clients.

We are seeking an experienced Bodily Injury Case Manager to join our growing Chicago office. The ideal candidate has extensive experience managing plaintiff personal injury cases from intake through settlement or litigation and thrives in a fast-paced, team-oriented environment.

The Bodily Injury Case Manager will manage a caseload of personal injury matters involving both pre-suit and litigation. This individual will serve as the primary point of contact for clients while working closely with attorneys, medical providers, insurance carriers, and opposing counsel to move cases efficiently toward resolution.

Candidates with Workers' Compensation experience are strongly encouraged to apply, as the ability to assist with or understand Workers' Compensation claims is highly valued.

• Manage a moderate to high-volume caseload of bodily injury matters.
• Handle plaintiff personal injury cases from intake through settlement or litigation.
• Serve as the primary contact for clients throughout the life of the case.
• Coordinate communications between clients, attorneys, insurance adjusters, medical providers, experts, and lien holders.
• Order, review, and organize medical records and billing documentation.
• Prepare and submit settlement demand packages.
• Monitor treatment progress and assist clients with scheduling and treatment coordination.
• Draft routine legal correspondence and litigation documents.
• Assist attorneys with litigation preparation, including discovery, deposition scheduling, mediation preparation, and trial support.
• Maintain accurate case notes and deadlines within the firm's case management system.
• Identify issues requiring attorney review and proactively escalate concerns.
• Provide exceptional client service while maintaining professionalism and empathy.

• Bachelor's Degree preferred.
• Paralegal Certificate is a plus.
• Minimum of 3 years of plaintiff personal injury experience required.
• Experience handling both Pre-Suit and Litigation files required.
• Workers' Compensation experience is highly preferred.
• Strong understanding of insurance claims, medical records, liens, and settlement negotiations.
• Experience with case management software (Smokeball experience is a plus).
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently while managing competing priorities.
• Strong attention to detail and commitment to providing outstanding client service.

Benefits:

Medical

Vision

Dental

Group Life Insurance

401(k) Plan + Matching

Worker’s Compensation

Employee Assistance Program

Paid Time Off

Holidays Off

Short Term Disability

Schedule: This position is ON-SITE in our Chicago office, with no remote/ hybrid schedule. Schedule is Monday – Friday, 8-hour shifts, 8:30am-5:30pm

Equal Opportunity Statement: Demesmin & Dover provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Background Check: As part of our hiring process, all candidates who receive a job offer will be required to undergo a background check.

Please Note:

The background check will be conducted after the job offer is extended.

A conviction does not automatically disqualify you from employment; each case is considered on an individual basis.

If you have concerns or questions about the background check process, please feel free to reach out to humanresources@dd-legal.com

We are committed to fair hiring practices and ensuring a safe and secure workplace for all employees.