Customer Experience Representative in Houston, Texas at Elementia
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Job Description
Manufacture a Career Built to Last!
About Us
Backed by more than 70 years of experience in the building materials industry, Allura USA, part of the Elementia family of companies, has built its reputation by Making the Material Difference. We manufacture and distribute a comprehensive portfolio of high-performance fiber cement exterior products, including lap, panels, soffits, shakes, and trim solutions that support residential and commercial projects.
Through trusted products, experienced teams, and a commitment to operational excellence, we focus on delivering the right materials to the right place at the right time while meeting the evolving needs of our customers and the construction industry.
At Allura, our people make the difference. Our culture is built on collaboration, accountability, innovation, and continuous growth. We value the diverse experiences and perspectives our employees bring and encourage every team member to share ideas, solve challenges, and contribute to our success. Whether you are starting your career or bringing years of expertise, Allura provides opportunities to develop your skills, advance your career, and make a meaningful impact. Join us and be part of a team that is Making the Material Difference for our customers, our communities, and one another.
Position Summary
The Customer Experience Representative manages customer orders from entry through fulfillment, coordinating with manufacturing, inventory, and shipping teams. This role provides timely updates, resolves issues, and identifies sales opportunities while delivering a consistent, positive customer experience.
What You Will Do
What You Will Bring
What We Offer
Allura offers a comprehensive benefits package that includes:
Join Our Team
If you are ready to bring your experience to an organization serving the evolving construction and building-materials industry, we encourage you to apply and build your future with Allura.
Equal Employment Opportunity
Allura is an equal employment opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
Reasonable accommodations are available to qualified individuals with disabilities throughout the application and hiring process.