Accounts Receivable & Sales Order Administrator in Naperville, Illinois at Metrasens Inc.

Key Responsibilities

• Manage sales order processing activities from receipt of customer purchase orders through accurate order entry within SAP.
• Validate customer purchase orders against Salesforce opportunities, ensuring accuracy of products, pricing, quantities, customer information, and commercial terms prior to processing.
• Identify and resolve discrepancies between customer purchase orders and approved sales records, working with Sales and Commercial Operations to ensure data accuracy before order entry.
• Manage the accounts receivable process from invoice issuance through payment receipt, supporting strong cash collection performance and minimising aged debt.
• Maintain proactive communication with customer accounts payable contacts to ensure invoices are correctly submitted, received, and processed in accordance with agreed payment terms.
• Monitor outstanding receivables, follow up on due and overdue invoices, and escalate payment risks, disputes, or collection issues as appropriate.
• Maintain accurate records of customer billing requirements, payment commitments, invoice status, and collection activities within company systems.
• Support accounts receivable reporting, ageing analysis, and cash collection forecasting by maintaining accurate and timely transactional data.
• Work collaboratively with Sales, Finance, Customer Experience and Commercial Operations teams to resolve order, invoicing, payment and customer account issues.

• Maintain accurate order book and receivables reporting, reconciling information across Salesforce, SAP and internal reports and supporting regular order, revenue and aged receivables reviews.

• Identify opportunities to improve the efficiency, accuracy and effectiveness of order processing and accounts receivable processes.

Required Experience & Skills

• 5 years+ experience in accounts receivable, sales order processing, order management, commercial operations, finance administration, or related functions.
• Experience working within an ERP system required; SAP experience strongly preferred.
• Experience with CRM systems; Salesforce experience preferred.
• Direct experience of investigating and following up overdue invoice receipts through direct interaction with customers’ accounts payable personnel.
• Competent Microsoft Excel skills and comfort working with operational and financial data, including Ability to reconcile information across multiple systems.
• Strong attention to detail and commitment to data accuracy.
• Strong organizational skills with the ability to independently manage multiple tasks and activities
• Excellent written and verbal communication skills.