Quality Engineer in Salem, New Hampshire at Moveras, LLC
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Job Description
Job Title: Quality Engineer – Failure Analysis & Reliability
Location: Phoenix, AZ
Reports to: Quality Manager
Department: Indirect
Company Overview
Moveras, LLC, is a leading remanufacturer of automotive transmissions, producing more than 30,000 units per year. We are committed to delivering the industry’s highest quality products through teamwork and constant improvement. We utilize lessons learned from our employees and customers to drive excellence in everything we do.
Position Summary
The Quality Engineer plays a critical role in driving product reliability and process improvement. This position is responsible for conducting deep-dive root cause analyses of both field-returned (RMA) and in-house failed units. By identifying failure modes, this role develops and implements corrective actions and updates all process documentation to ensure a high standard of quality and customer satisfaction.
Key Responsibilities
1. Failure Analysis (FA) & Technical Investigation
- Field Returns (Autopsies): Identify and perform autopsies on field-returned units to determine specific root cause(s) of failure, such as component fatigue or installation error.
- Internal Failure Analysis: Investigate units that fail internal testing or end-of-line checks to drive resolution and prevent reoccurrence.
- Containment & Countermeasures: Lead the development and implementation of containment strategies, countermeasures, and corrective initiatives.
- Technical Support: Support the design and implementation of fixtures, instrumentation, and specialized test methods as needed.
2. Process Optimization & Cross-Functional Leadership
- Documentation & SOPs: Own the creation and updating of Standard Operating Procedures (SOPs) and related process documentation based on failure findings.
- Cross-Functional Collaboration: Work with engineering, production, and supply chain teams to resolve quality issues and drive continuous improvement.
- Communication: Clearly communicate quality findings and improvement initiatives across departments to achieve company-wide performance targets.
3. Data Analytics
- Trend Analysis: Perform data analysis to identify trends and areas for process improvement.
- Effectiveness Tracking: Monitor and report on the effectiveness of corrective actions over time.
- Visualization: Utilize data manipulation and visualization tools to present quality performance to leadership.
Desired Qualities
- Problem Solver: Proactive with a hands-on approach to mechanical troubleshooting.
- Analytical: Strong data analysis and trend interpretation skills.
- Interpersonal: Excellent communication abilities with a team-first attitude.
- Experience: Familiarity with mechanical engineering and manufacturing environments, specifically automotive quality.
Education & Experience Requirements
- Education: Bachelor’s degree (B.S.) or higher in Mechanical, Automotive, or Process Engineering.
- Technical Knowledge: Fundamental understanding of mechanical systems, such as gear trains, hydraulics, or rotating machinery.
- Software Literacy: Comfortable using Excel for calculations, data manipulation, and creating data visualizations.
- Track Record: Previous experience creating SOPs and managing quality documentation in a professional setting.
Equal Opportunity Employer, including disability/protected veterans