Program Analyst in Washington, District of Columbia at Dine Development Corporation

In the Court Services and Offender Supervision Agency (CSOSA), the Program Analyst IV serves a critical role in supporting and enhancing agency programs and operations. This position is responsible for providing technical expertise in program evaluation, organizational efficiency, and administrative system improvements. The position supports federal managers and staff, ensuring compliance with relevant regulations and the effective application of best practices to achieve organizational goals.

*This position is contingent upon contract award.*

• Develop life cycle cost analyses of projects and perform cost benefit or economic evaluations of current or projected programs.
• Advise on the distribution of work among positions and organizations, including appropriate staffing levels and skills mix.
• Advise on the potential benefits and uses of automation to improve administrative support or program operations.
• Evaluate and advise on organization, methods, and procedures for providing administrative support systems, including records, communications, directives, forms, files, and documentation.
• Research and investigate new or improved business and management practices for application to agency programs or operations.
• Analyze management information requirements to develop program or administrative reporting systems, including system specifications, data gathering and analytical techniques, and evaluation methodology.
• Analyze new or proposed legislation or regulations to determine their impact on program operations and management.
• Develop new or modified administrative program policies, regulations, goals, or objectives.
• Develop management and/or program evaluation plans, procedures, and methodology.
• Conduct studies of employee and organizational efficiency and productivity, and recommend changes or improvements in organization, staffing, work methods, and procedures.
• Develop procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems designed to prevent waste, loss, unauthorized use, or misappropriation of assets.
• Review administrative audit and investigative reports to determine appropriate changes or corrective actions required.
• Other duties as assigned.

• Provide technical assistance, support, and advice to human resource managers and staff on reasonable accommodation, employee performance and conduct-based actions, benefits administration, work-life programs, and related employee relations program policies and practices.
• Serve as a Reasonable Accommodation (RA) subject matter expert, advising on laws, regulations, and procedures, and documenting, tracking, monitoring, and acting on all assigned RA requests.
• Assist managers in determining essential duties of positions, identifying barriers, and possible modifications for employees with disabilities.
• Provide interpretation and guidance on laws, regulations, policies, and procedures related to reasonable accommodation, and review agency policies for compliance.
• Provide technical review and consultative advice on employee and labor relations matters, including grievances, appeals, conduct, performance, attendance, dispute resolution, and other employment matters.
• Support the implementation and administration of management initiatives related to employee and labor relations programs.
• Devise organizational case strategies for disciplinary and adverse actions, review documentation, and represent the agency before third parties.
• Assist to address unfair labor practice complaints, grievances under collective bargaining agreements, and issues related to agency administrative procedures.
• Support matters involving third-party administrative proceedings, including the Merit Systems Protection Board, the Federal Labor Relations Authority, arbitration, and other employee and labor relations, and performance management program issues.
• Handle employment matters such as grievances, EEO complaints, and related issues.
• Other duties as assigned.

Qualifications:

• Experience in providing technical assistance and advice in reasonable accommodation, employee relations, and labor relations matters as outlined.
• Proven ability to research, analyze, and implement administrative and programmatic improvements in compliance with relevant laws and regulations.
• Must be a US citizen with ability to pass a Court Services and Offender Supervision Agency (CSOSA) background investigation. Additional background investigations may be required as part of the position requirements.