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Decedent Affairs Representative/UKHC in Lexington, Kentucky at University of Kentucky

NewIndustry: Advertising / MarketingJob Function: Customer Service
University of Kentucky
Lexington, Kentucky, 40502, United States
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Job Description

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details
Job TitleDecedent Affairs Representative/UKHC
Requisition NumberRE54397
Working TitleDAO Representative
Department NameH4500:Decedent Affairs Office
Work LocationLexington, KY
Grade Level08
Salary Range$19.00-30.09/hour
Type of PositionStaff
Position Time Status Full-Time
Required Education
HS
Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
Regularly requires sitting at a computer workstation for extended periods of time and repetitive motions. Must be able to lift, carry, and push/pull decedents up to 300 lbs. Ability to use hoyer lift to move decedents.
Shift
630pm-7am (36 hours a week); holidays and weekends are required and overtime may be offered depending on the departments needs.
Job Summary
Are you someone who thrives in making a meaningful difference during some of life’s most challenging moments? Are you empathetic, compassionate, and detail-oriented? If so, we invite you to consider a unique and rewarding opportunity as a Decedent Affairs Representative with UK HealthCare. In this role, you’ll have the opportunity to provide crucial support to families during emotionally charged times, ensuring that the final moments of care for their loved ones are handled with the utmost respect, professionalism and care. This is a rare and unique role that offers the chance to leave a lasting and positive impression on families during some of the most vulnerable times of their lives. Your work will help ensure that their last experience with UK HealthCare is one of dignity, respect, and compassion. As a Decedent Affairs Representative, you are not just performing a job; you are providing essential support and care that families will remember long after they leave our facility. This position will cross train with the Central Staffing Office to provide coverage as requested to the central staffing team.
Skills / Knowledge / Abilities
EPIC, Proficiency in Windows-based PC skills and Microsoft office, Decedent Documentation Database, Excellent listening and communication skills and excellent customer service.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
High school diploma/GED required but a Associates degree in health-related field or mortuary sciences preferred
Deadline to Apply05/20/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your years of experience working in EPIC or a related electronic medical record system.
    • None
    • More than 1 year, up through 3 years
    • More than 4 years, up through 6 years
    • More than 6 years
  2. * Please choose the answer that best describes your years of paid, full-time employment experience in a clinical setting.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Please indicate your years of paid work experience liaising between families, medical staff, funeral homes, and/or the Medical Examiner in matters of decedent care.
    • None
    • More than 1 year, up through 3 years
    • More than 4 years, up through 6 years
    • More than 6 years
  4. * Do you have experience navigating a decedent documentation database?
    • Yes
    • No
  5. * If the answer to question #4 was yes, please provide the name of the database and how you used it.

    (Open Ended Question)

  6. * Please describe a time when you were able to provide support to someone during an emotionally sensitive time.

    (Open Ended Question)

  7. * Please provide an example of a situation in which you provided customer service above and beyond what was expected.

    (Open Ended Question)


Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

Job Location

Lexington, Kentucky, 40502, United States

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