Family Navigator/UKHC in Lexington, Kentucky at University of Kentucky

BA

5 yrs

Obtain approved national certification in area of specialty within 24 months

Sitting and standing for extended periods of a time.

Primarily Monday – Friday, 8:00 a.m. to 5:00 p.m.

UK Healthcare is looking for a Family Navigator to serve as a vital connector between patients, caregivers, and the care team, ensuring individuals feel supported, informed, and empowered throughout their healthcare journey. This role blends compassionate, patient-centered support with program development and operational excellence—building and strengthening navigation resources, driving collaboration across teams, and advancing initiatives that improve access, adherence, and overall experience. The Family Navigator plays a key role in removing barriers to care, enhancing communication across the continuum, and using data and partnerships to continuously elevate the impact of the family navigation program.

Computer, communication, customer service, and data analysis. Knowledge of and experience working with community based resources providing services to the identified patient population. Use of electronic medical record, good communication skills, good problem solving skills.

Bachelor’s degree plus at least 5 years experience working with children/families who have Developmental and Behavioral diagnosis including autism, pervasive developmental disorders, learning disabilities, cognitive impairments, etc.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.