Finance assistant (AR & AP) in Turnham Green, England at Topdeck Travel Ltd

Position: Finance Assistant – AR & AP – Global Touring
Reporting to:Transactional Finance Manager
Location Base: Chiswick, London, UK (3 days office, 2 days remote)
Contract: Permanent

Global Touring

Here at Global Touring, we’re a travel company specialising in group tours and inspiring people through life-changing travel experiences. Through our brands Topdeck Travel, Back-Roads Touring and Grasshopper Adventures we are expanding our product range, driving growth in key sales markets (Australia, New Zealand & North America), innovating product delivery and ensuring we deliver a first-class customer experience. Don’t worry if you can’t find Global Touring when you search online – this is our internal brand, externally we only use our customer facing brands.

Topdeck, Back-Roads and Grasshopper Adventures serve very different customers, however our ‘one best way’ approach is consistent and effective in supporting the specific strategy and activity for each brand. At Global Touring, each team member works across all our brands with equal commitment.

We’re looking for someone to join our team that aligns perfectly with our brand and values... if this sounds like you then keep reading!
Overview:

We are seeking a capable and proactive Finance Assistant to support both Accounts Receivable and Accounts Payable functions. The ideal candidate will have a solid grounding in transactional finance and be confident working independently in a fast-paced environment.
This role is suited to someone looking to broaden their experience across both AR and AP, take ownership of their workload, and contribute effectively within a collaborative finance team. This role may suit an AAT studier or someone early in their ACCA / CIMA studies.
What you’ll be doing:

Accounts Receivable:

• Process and reconcile customer receipts (credit card and bank transfers)
• Manage AR shared mailboxes and resolve queries
• Process customer refunds and agent commission payments
• Chase outstanding debts and maintain relationships
• Ensure accurate allocation of receipts and tax treatment
• Perform reconciliations and resolve discrepancies
• Support month-end and audit processes

Accounts Payable:

• Maintain and verify supplier records including bank validation
• Process invoices and credit notes
• Resolve supplier queries and discrepancies
• Ensure accurate and timely processing of transactions
• Support and take ownership of payment runs
• Perform supplier reconciliations
• Support audit and compliance requirements

General:

• Take ownership of day-to-day finance queries
• Maintain accurate documentation and records
• Support audit processes
• Collaborating with wider business teams
• Assist with ad-hoc tasks

What we’re looking for:

• Minimum 2+ years’ experience in AR, AP or similar role
• Currently studying or planning to study AAT, ACCA or CIMA
• Ability to work independently and prioritize effectively
• Experience in a high-volume environment
• Strong attention to detail
• Excellent communication skills
• Proactive approach to problem solving
• Intermediate Excel and MS Office skills
• Experience with SAGE 300 (desirable)
• Multi-currency / multi-entity experience (desirable)
• Exposure to process improvements or automation tools (desirable)

Corporate and Social Responsibilities

At Global Touring, we believe in making a positive impact on both people and the planet. As part of our team, you’ll be expected to:

• Support and improve recycling processes.
• Help eliminate single-use plastic items.
• Promote the use of reusable items such as Tupperware and water bottles.
• Protect and nurture our inclusive company culture, ensuring openness to all people regardless of gender, age, or background.

Team member benefits
Our benefits are ever changing and are offered to UK employees (some with specific length of service required to access), as subject to change. Access guides and usage policies and T&Cs can all be accessed upon joining.

Travel & Entertainment

• Annual free trip (with one of our brands)
• Family & Friends discount
• Travelwise - Internal travel agent with access to deals, discounts and exclusive offers
• Perkbox - a benefits portal with credits issued per month

Finance

• Pension Scheme
• FCTG share scheme participation

Health & Wellbeing

• Medicash (Health Cash Plan provider, giving you the ability to claim back on everyday healthcare costs like dental treatment, optical care, prescriptions, and more.)
• Employee Assistance Program (EAP)
• Cycle to work scheme

Working arrangements & leave

• 23 days a/l (rising to 25 days from the next January after 1 years service) + Bank Holidays
• Birthday leave (1 day)
• Remote working – work from anywhere up to 4 week per year
• 4 x L&D days per year
• Volunteer leave

All benefits have associated terms and conditions.
Hungry for more? Shoot over your resume along with a cover letter telling us why this is the job for you – and equally why you’re right for us.
Global Touring Values
Our values aren’t just words on a page. They’re the backbone; the steering wheel;
the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient
combines to achieve the rich consistency fueling the soul of Global Touring.

Stay Curious
We are natural born explorers. Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes. We’re excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo. Value ideas over hierarchy. Have the courage to take risks. Don’t let perfection prevent growth.

Choose Transparency
We take the right way, not the easy way. We’re straight up even through the toughest conversations; tackling challenges head-on and with integrity. Honor commitments. Communicate with clarity. And build relationships based on mutual respect. Forget hidden agendas, we treat everyone fairly – despite a preference for instant coffee.

Don’t pass the buck
If we do it, we do it well. We are empowered to make decisions based on data and experience – holding each other accountable along the way. Spare the excuses. Be fearless in the pursuit of results. And take responsibility – even when no one’s looking. There will be bumps in the road; that’s ok. We own our mistakes and learn from the challenges as well as the successes.

Together we go further
Across oceans and office desks, it’s more than a love for travel that keeps us connected.
There are no silos here; we are each other’s toughest critics and loudest supporters – especially around the ping pong table. People with diverse backgrounds, different identities and varied experiences make our company exceptional. We embrace alternate perspectives, recognize each other’s strengths and champion collective genius.