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Manager, AI & Data Intelligence in Markham, Ontario at Pacific Smoke International Inc

Salary: $85000 - $135000
Pacific Smoke International Inc
Markham, Ontario, L3R 5Z8, Canada
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Job Description

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without people who build, design, and support it. We’re looking for a Manager, AI & Data Intelligence to join our scaling organization.

What’s important to us:

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, Teamwork.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Manager, AI & Data Intelligence to join in our IT team at our Markham headquarters. Take part in joining an exciting career in a booming industry!

Position Summary


We are seeking an experienced and strategic AI Manager to lead the development, adoption, and operationalization of AI capabilities across the organization. This role will bridge business strategy, data, analytics, and emerging AI technologies to drive operational efficiency, intelligent decision-making, automation, and business growth.

The AI Manager will work closely with business stakeholders, IT, data teams, and leadership to identify high-value AI opportunities, define business logic and workflows, and implement scalable AI solutions aligned with organizational goals.

This role is ideal for someone who understands both business operations and modern AI/data platforms, and can translate real-world business processes into practical AI-enabled solutions.


Key Responsibilities:


AI Strategy & Innovation

Develop and execute the organization’s AI roadmap and adoption strategy Identifybusiness opportunities where AI can improve efficiency, decision-making, customer experience, and revenue growth Drive AI maturity from descriptive analytics toward predictive and prescriptive intelligence Evaluate emerging AI technologies, tools, and platforms Business Process & Workflow Intelligence

Work with departments to understand operational workflows, pain points, and decision-making processes Translate business rules, operational logic, and workflows into AI-ready frameworks Design AI-driven recommendation and decision-support capabilities Partner with business teams to define measurable AI outcomes and KPIs
AI & Data Platform Leadership

Collaborate with data engineering and BI teams on AI-ready data infrastructure Support the evolution of: Data warehouse architecture Semantic layers Metadata management RAG (Retrieval-Augmented Generation) architecture AI governance frameworks Ensure AI solutions are scalable, secure, and aligned with enterprise architecture AI Solution Delivery

Lead implementation of AI use cases such as: AI Sales Agents Predictive analytics Recommendation engines Conversational AI Process automation Knowledge assistants Coordinate with vendors, consultants, and internal technical teams
Manage AI proof-of-concepts and pilot programs Governance, Security & Responsible AI

Establish AI governance standards, policies, and best practices Ensure responsible AI usage, data privacy, and security compliance Support AI explainability, lineage, and trustworthiness Promote ethical and transparent AI practices Change Management & Adoption

Drive AI awareness and adoption across the organization Train and educate teams on AI capabilities and opportunities Foster a culture of innovation and continuous improvement Help business teams adapt workflows and operating models for AI-enabled operations

Qualifications:

Education

Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Engineering, Business, or related field Master’s degree is an asset Experience

5+ years in data, analytics, AI, business intelligence, or digital transformation roles Experience leading AI or data-driven initiatives Strong understanding of enterprise business processes and operational workflows Experience with modern cloud data and AI platforms Technical Skills

Preferred experience with:

BigQuery/ cloud data warehouses dbt/ semantic modeling Microsoft Fabric / Power BI Azure AI / OpenAI AI/ML concepts and platforms Metadata management and data governance APIs and system integrations RAG architecture and enterprise AI applications Soft Skills

Strategic thinking Strong communicationand stakeholder management Problem-solving mindset
Ability to bridge technical and business teams Leadership and project management Innovation and continuous learning mindset Success Metrics

AI adoption across departments Operational efficiency improvements Business value generated from AI initiatives Improved decision-making and automation User engagement with AI tools and platforms Scalable and trusted AI governance practices Preferred Traits

Curious and forward-thinking Strong business acumen Passion for innovation and emerging technologies Practical and execution-oriented Able to simplify complex concepts into business value

What you can expect from Pacific Smoke International:

At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

    A total compensation package that includes group benefits program starting from day 1 of joining and year-end performance bonusOngoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential Tuition ReimbursementFour weeks of VacationHybrid work (four days in office)Awards for top performers and employee tenureA unique opportunity to build, grow and leave your impact on the industryTo work with a group of people who are humble, supportive, and care about our customersProduct at distributor pricing to all employees Company eventsEAP (Employee Assistance Program) Program

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.


While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.


Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.


Job Location

Markham, Ontario, L3R 5Z8, Canada

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