Card Dealer In-Training (Casual) - River Rock Casino Resort in Richmond, British Columbia at Lahal Management LP
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Job Description
Ready to get in the game? At River Rock Casino Resort, our Dealer Training Program is your chance to turn your personality, people skills, and enthusiasm into an exciting career in Table Games.
Learn from experienced leaders who are passionate about helping you succeed. Through hands-on training, personalized coaching, and real-world practice, you'll build the confidence and skills needed to thrive on the gaming floor. Every shift brings new opportunities to connect with guests, create memorable experiences, and be part of the excitement that makes River Rock Casino Resort one of the region's premier entertainment destinations.
Our structured Dealer Training Program is designed to prepare you to be a master in the fundamentals of Blackjack, game procedures, table management, and the art of delivering exceptional guest experiences in a fun and fast-paced environment.
No previous dealing experience? No problem. We're looking for positive, energetic people with strong attention to detail, a passion for delivering outstanding customer service, and the confidence to learn something new.
Key Accountabilities
Availability: This professional need to be available to shifts on Friday, Saturday and Sunday.
- Deals card games — learns and apply correct dealing procedures as taught in the training program
- Maintains table security — protects the integrity of the game, chips, and float
- Controls order of play — manages betting, closes wagers at the appropriate time, and follows all game rules
- Escalates disputes — refers irregularities, guest concerns, or suspicious activity to the Manager
- Verifies chip transactions — confirms refills, credits, and table chip movements
- Maintains workstation cleanliness — keeps the table and pit area tidy and organized
- Communicates effectively — collaborates with operational departments to support smooth table operations
- Builds guest relationships — engages guests professionally to enhance their gaming experience
- Ensures regulatory compliance — follows licensing laws, health and safety standards, and all statutory regulations
Education and Qualifications
- Minimum 1 year’s customer service experience
- Exceptional communication and presentation skills
- Flexible availability — will require evenings, weekends, and overnights
- Serving It Right certification
- Ability to obtain a Gaming License
- Second language an asset
Work Environment Considerations
- Standing for long periods
- Non‑traditional work hours
- Performs other duties as assigned or directed
Location: Easy, Reliable Commuting - With direct access to Bridgeport SkyTrain Station, commuting is convenient whether you’re coming from Richmond, Vancouver, Burnaby, New Westminster, or Surrey.
Internal - Application Process: Qualified candidates are welcome to apply via ADP by the deadline at 5:00 PM PST, August 13, 2026. Thank you for your application and best of luck!
How will be the external process?
All phases are mandatory and require a level of engagement.
- Application
- Sourcing – complete your application and answer all questions. Cover letter is not required in this application.
- Prescreening – A call with Recruiter (if you are selected in the application).
- In-person Hiring Event at River Rock Casino Resort
- Job Offer
- Onboarding process
- Mandatory Training Program.
Training Program
Step into an exciting career where every day brings new opportunities to learn, grow, and connect. From your first day of hands-on training with experienced mentors to confidently running a table, you'll build the skills to deliver exceptional guest experiences in a fun, fast-paced environment. Along the way, you'll be supported by a welcoming team that celebrates your achievements, encourages your professional growth, and takes pride in being part of the River Rock Casino Resort community. This is more than dealer training—it's the beginning of a rewarding career where confidence, teamwork, and hospitality come together.
This is a mandatory 10‑Day Training Course. Candidates must attend all scheduled dates and times to successfully complete the program and be eligible for hire as a Card Dealer.
If you enjoy engaging with people, thrive in an exciting atmosphere, and are ready to bring energy to every game, your next career could start at River Rock Casino Resort.
Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.