TikTok Shop Creator LIVE Manager in Los Angeles, California at Pattern

Work closely with Social Commerce Managers and Creator Success Managers to understand Pattern brands, product assortments, and merchandising priorities

Identify and reach out to relevant TikTok Shop creators who are a strong fit for Pattern brands

Manage creator relationships end-to-end, from first outreach through ongoing collaboration

Track creator LIVE availability and schedules, and coordinate LIVE dates across creators and brands

Coordinate product selection and samples with creators, SCMs, and CSMs

Actively push Creator LIVE opportunities forward so sessions get scheduled and go live

Provide creators with LIVE strategy, including merchandising, promotional mechanics, and product sequencing, to improve performance and maximize GMV

Experience in TikTok Shop, creator or influencer partnerships, affiliate or social commerce, or LIVE commerce

Strong outreach and relationship-building skills; comfortable engaging creators professionally and persuasively

Understanding of LIVE selling, including merchandising, promotional mechanics, and product sequencing

Excellent organization and follow-through to manage multiple creators, brands, schedules, and sample shipments at once

Analytical mindset; comfortable using GMV and performance data to guide recommendations

Strong written and verbal communication skills and a collaborative approach with SCMs, CSMs, and creators

Pattern has a growing roster of creators who are a strong fit for its brands

Creator LIVE sessions are scheduled consistently, with products and samples in place ahead of time

Creators feel supported and want to go LIVE with Pattern's brands again

LIVE strategy recommendations lead to stronger sessions and higher GMV

Creator LIVE becomes a reliable, repeatable GMV and revenue channel, session after session

As the owner of Creator LIVE, you'll build deep expertise in TikTok Shop, creator partnerships, and LIVE commerce - a fast-growing channel - while growing your influence across Pattern's brands and teams.

30 days: You're up to speed on Pattern's brands, assortments, and merchandising priorities, have met with SCMs and CSMs, and have started identifying and reaching out to relevant creators.

60 days: You're actively managing creator relationships, with LIVE schedules, product selections, and samples coordinated for multiple creators.

90 days: You're consistently delivering Creator LIVE sessions, providing creators with LIVE strategy, and showing measurable GMV growth from the channel.

You will work closely with SCMs, CSMs, and the Livestream Manager, and be supervised by Casper Mao. Our team is collaborative, fast-moving, and focused on growing Pattern's brands across channels.

We are looking for individuals who are:

Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Initial phone interview with Pattern’s talent acquisition team

Video interview with a hiring manager

Onsite interview with a panel of department leaders

Professional reference checks

Executive review

Offer

Discuss professional accomplishments with specific data to quantify examples

Provide insights on how you can add value and be the best addition to the team

Focus on mentioning how you would be partner obsessed at Pattern

Share experience on any side projects related to data and analytics