Cardiac Cath Lab Associate in WHITE PLAINS, New York at White Plains Hospital

Title: Cardiac Cath Lab Associate

Department/Location: Cardiac Catheterization Laboratory

Reports to: Nurse Manager

Job Code: 800356

FLSA Status: Non Exempt

The CCL Associate serves as a clerical role to support the Cardiac Team under the direction of the Registered Professional Nurse/Nurse Manager.

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Manages telephone communications efficiently and delivers messages in a timely fashion
3. Greets and directs patients and visitors appropriately using excellent customer service skills
4. Responds to telephone inquiries and acts as a liaison for patient/team
5. Print and fax procedure reports to referring physician’s office
6. Obtain results and records needed for scheduled patients from referring offices
7. Prepares patients charts for next day’s scheduled procedures
8. Works collaboratively and maintains effective communication with patients and health care team to review all required pre-procedure requirements, following up as necessary
9. Maintains patients records in systematic approach and has them available in a timely fashion for the healthcare team.
10. Accurately collates inpatient/outpatient charts
11. Access patient’s EMR to obtain information
12. Demonstrates proficiency in computer software including EPIC and Microsoft Office Suite
13. Utilizes computer and other electronic equipment appropriately to input or access data
14. Arrange completed charts and send to medical records
15. Assists in preparing reports and statistics as needed
16. Requests and maintains adequate inventory of supplies and forms
17. Assist in putting patient charges for billing department
18. Participates in Performance Improvement Initiatives
19. Able to organize and care for office supplies
20. Attends mandatory in-services and staff meetings
21. Collaborates and communicates effectively with the health care team.
22. Completes annual mandatory requirements including Occupational Health Requirements
23. Performs all other related duties as assigned

• • High School Diploma required
  • Successful completion of departmental orientation
  • College or Business (Secretarial) School preferred
  • Minimum 3-5 years healthcare experience preferred
  • Proficient with Microsoft Office, Excel spreadsheet making graphs for unit statistics

• • Ability to speak, writes, understand and communicate in English language
  • Perform multiple duties in a high volume area
  • Efficiently balance visitors, phone callers, and secretarial duties
  • Ability to deal professionally and efficiently with all staff and all levels of management and external constituencies
  • Self-starter, self-motivated and ability to work without supervision
  • Flexible, organized and able to set priorities
  • Excellent telephone manners and good communication skills
  • Exhibit courteous, cooperative and professional attitude at all times
  • Retains composure under stress