Director, Business and Industry Partnerships at Tyler Junior College – Tyler, Texas

The Director of Business and Industry Partnerships will work closely with leaders from the School of Skilled Trades and Continuing Studies, as well as regional business and industry leaders to develop workforce training and partnership opportunities. This role is crucial for developing and delivering high-demand training programs that align with workforce needs. In this position, the director will ensure exceptional customer experiences throughout all stages of engagement with stakeholders. The director will oversee the planning and implementation of workforce development initiatives, which include both on-campus and off-site training programs, workshops, and post-training evaluations, with a strong focus on continuous improvement activities to enhance program effectiveness. Additionally, the director, will assist in the development of marketing initiatives and guiding business and industry sales strategies to effectively promote training programs.

Primary Responsibilities

• Provide sales leadership by maintaining a database of qualified prospects, systematically calling on those prospects and overseeing the sales activities of a program development manager
• Performs workforce market assessments through surveys, face-to-face meetings, and data trend analysis. Collaborates with internal and external leaders and subject matter experts to develop programs that address the market
• Markets portfolio of professional development programs to area businesses and industries. Responsible for building sales networks and utilizing those networks to meet profit and loss goals
• Responsible for maintaining accountability and sound fiscal management
• Recommends for hire, supervises, trains, and evaluates the business and industry partnership staff and instructors
• Supports the Dean of the School of Skilled Trades and Continuing Studies and TJC while working collaboratively with cross-functional teams to deliver results
• Provide hands-on leadership in all areas of Workforce Training and Partnerships, including sales, marketing, branding, customized training, grant-based training, and post-engagement service and support

Secondary Responsibilities

• Responsible for maintaining accurate and effective reporting tools. Will provide routine and on-demand quantitative and qualitative data as needed to enhance a culture of accountability and continuous improvement
• Conducts gap analyses of our business and industry marketing practices. Recommends solutions to close gaps

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Grant management, Data Analysis, Decision-making, Interpersonal Skills, Leadership, Math Skills, Multi-tasking, Negotiation, Written Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Project Management, Time Management, Typing/Word Processing

SUPERVISORY RESPONSIBILITIES

Direct Supervision

Work Environment: Regular work required outside of normal business hours

Physical Demands: Sitting, walking, standing, lifting, driving

Travel Required: Yes - Minimal

If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record

Required Education

Bachelor's Degree in a related field

Required Experience

Five years of sales, program development, and/or relationship management experience, with at least three years of supervisory experience.

Preferred Education

Master’s Degree in a related field

Preferred Experience

Seven or more years of sales experience, program management, and/or relationship management experience with at least five years of supervisory experience

Additional Job Specific Requirements

• Consultative selling and leading by example in a sales environment
• Working knowledge of CRM databases, Microsoft Office Suite
• Ability to generate and sustain leads, take initiative with key tasks and follow-through with detailed reporting requirements
• Possesses a clear vision of goals, strategic planning and tactical decision-making
• Demonstrated commitment to achieving the vision and mission of TJC

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.