Field Service Technician (Mechanic) at Wayne Brothers Companies – Davidson, North Carolina

POSITION SUMMARY

ESSENTIAL DUTIES

• Work in a safe manner, recognize and correct shop hazards, and comply with WBC, OSHA and DOT safety requirements
• Serve as a safe and productive member of the Equipment Group
• Confer with Shop Foreman / review work orders
• Discuss service work with field superintendents. All field work must be approved and scheduled by the Shop Foreman
• Inspect equipment to determine service / repair needs
• Perform routine maintenance services and repairs for on-road vehicles, small tools (electric and gas) and light / heavy equipment ranging from portable generators to 40,000- pound track excavators
• Test components / systems utilizing analyzers, gauges and computerized diagnostic devices
• Disassemble units and inspect parts for wear / repair
• Follow manufacturer’s documents and WBC checklists to ensure equipment is thoroughly examined and maintained
• Test-drive to verify equipment is functioning properly after maintenance / repair is complete to ensure the piece does not return “problem not fixed”
• Equipment / Tool Tag – complete the white tab upon completion of work.
• Daily Equipment Maintenance / Safety Inspection Checklist – include a blank checklist in all equipment with checklist tubes or cabs upon completion of the work
• Document service records
• Welding
• Clean / wash equipment
• Be available for emergency calls outside normal business hours
• Perform job duties at shop location when not performing field services
• Maintain supplies on field service truck and be responsible for service / repair of field service truck
• Make improvement recommendations to Shop Foreman regarding field-based services / repairs
• Perform all other tasks and duties as assigned
• Perform all assigned roles, responsibilities, and related work processes / tasks in the safest possible manner. Ensure that a safe, accident/incident-free work environment is maintained for all co-workers, customers, clients, suppliers, etc. at all times

ID21

Education and/or Experience

• High School Diploma/GED – required
• Automotive maintenance training / experience – required
• Small tools (electric and gas) training / experience – required
• Light / heavy equipment training / experience – required
• Basic computer skills (typing, email, Internet) - required

Knowledge, Skills and Abilities Required

• Problem-solving, trouble-shooting, and mechanical reasoning
• Analyzing and interpreting equipment service manuals, schematics, etc.
• Focus, concentration, attention to fine detail, pride in workmanship
• Thinking logically and critically
• Making judgments and decisions at task and process levels
• Listening, speaking, reading, and writing at a basic level

Working Conditions

• Indoors - frequently
• Outdoors - frequently
• Temperatures - seasonal
• Loud noise - frequently
• Forty to fifty-hour work week – frequently
• Multi-activity worksites - frequently
• Traveling out of town – frequently
• Overnight out of town stays - periodically

Certificates, Licenses, Registrations

• Valid driver’s license – required
• CDL Class A driver’s license – required 90 days after employment.
• OSHA 10-Hour Certification – required; training provided by Wayne Brothers
• OSHA 30-Hour Certification – desirable
• First Aid/CPR - desirable
• All-terrain material handler certification – required when offered by WBC
• Aerial lift certification – required when offered by WBC
• ASE Certification - desirable

Physical Demands

• Lifting, carrying, or moving up to 50 pounds
• Standing for long periods of time
• Frequent climbing, leaning
• Manual dexterity