Sr. Communications Analyst at RWJBarnabas Health – West Orange, New Jersey

Job Title: Sr,

Communications Analyst

Location: SBC Corporation

Department Name: IT&S Administration

Req #: 0000237274

Status: Salaried

Shift: Day

Pay Range: $73,040.00 - $103,170.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Senior Communications Analyst is an exceptional writer and creator of content who develops and implements communication strategies that engage and inform diverse audiences,

They are responsible for developing and executing content and communications across a variety of channels that support the IT division's objectives and priorities.

The Senior Communications Analyst collaborates with leadership and cross-functional teams to provide alternatives, recommendations, and solutions for communication strategies and plans.

They are expected to handle more complex communication efforts and are a knowledge resource for Communications Analysts and others, providing advice, council, and guidance on communication matters.

Senior Communication Analysts are self-directed and work with minimal supervision.

Qualifications:

Preferred: Bachelor's degree

Minimum: Associate degree with 2 or more years of relevant work experience

Work Experience:

5+ years of experience in communications, marketing, change management, or related field, preferably in healthcare or information technology

Responsibilities:

In addition to the duties discussed in the Role Description, the Senior Communication Analyst is responsible for the following, as assigned:

Identifying and understanding target audiences, developing and implementing communication strategies and plans, and developing compelling, clear messages in support of IT initiatives.

Writing, editing, and designing a variety of internal and external communications for the IT division, including but not limited to, email campaigns, electronic newsletters, online content, print collateral (e.g. flyers, posters, brochures), digital screens, videos, and presentations.

Leveraging multiple communication channels, including but not limited to, electronic newsletters, emails, website, print collateral, presentations, and meetings to generate engagement, publish key messages, and facilitate change management to diverse stakeholder groups.

Developing and maintaining email distribution lists for disseminating communications to target audiences

Monitoring and evaluating the effectiveness of communication campaigns and acting, when warranted, to improve communication efforts.

Collaborating with IT leadership/teams and RWJBH Corporate Marketing and Communications to ensure effective and consistent messaging and branding.

Coordinating and/or participating in events, such as division meetings, workgroups, councils, and application go-live readiness assessments.

Developing and maintaining relationships with IT leadership/teams, operational leadership/staff, and RWJBH Corporate Marketing and Communications.

Designing and developing communication templates and internal logos/icons.

Developing website pages and/or content.

Occasionally, working weekends and evenings for special events and/or urgent communication needs,

Essential Function:

Excellent writing and editing skills to frame and convey key messages to a wide variety of internal and external audiences and to make complex topics easy to understand

Excellent communication skills and the ability to confidently provide council, ask clarifying questions, challenge the status quo, suggest alternatives, and provide recommendations

Excellent creativity and writing skills in a variety of styles and formats

Strong ability to handle ambiguity and fluid priorities, change course when warranted, and manage multiple and competing priorities effectively (e.g., Word, Excel, PowerPoint, Outlook)

Experience with tools, such as Constant Contact, Canva, InDesign, Publisher, Photoshop, Illustrator.

Web development and content management (WordPress) skills, a plus

Graphic design and videography skills, a plus

Key Competencies

Adaptability/flexibility: demonstrating flexibility with respect to changing customer business needs

Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines

Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject-matter experts; the ability to gain trust and establish effective relationships with others

Learning: the ability and willingness to learn new software and systems

Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy

Problem-solving: seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer