MEDICAL ADMINISTRATIVE ASSISTANT in Baltimore, Maryland at LifeBridge Health

Who We Are

LifeBridge Health is a leading, purpose-driven health system committed to improving the health of the communities we serve. Through innovation, collaboration, and a patient-centered approach, we are transforming healthcare by expanding access, enhancing the patient experience, and delivering high-quality care across the Mid-Atlantic region.

About the Rubin Institute for Advanced Orthopedics

The Rubin Institute for Advanced Orthopedics is a nationally recognized leader in orthopedic care, specializing in the diagnosis, treatment, and rehabilitation of musculoskeletal conditions. Our multidisciplinary team provides comprehensive, patient-centered care using the latest advances in orthopedic medicine, offering both nonsurgical and surgical treatment for injuries and disorders affecting the bones, joints, muscles, tendons, and ligaments. We are committed to helping patients restore mobility, reduce pain, and return to the activities they enjoy.

Position Summary

The Medical Administrative Assistant plays a vital role in creating a positive patient experience by providing exceptional administrative and clerical support to physicians, patients, and the clinical team. This position ensures the efficient day-to-day operation of the practice while delivering professional, compassionate customer service.

Key Responsibilities

• Provide exceptional front-office support by greeting patients and visitors, answering and directing phone calls, and delivering outstanding customer service.
• Coordinate daily administrative operations, including scheduling appointments, maintaining provider calendars, and supporting meetings and office workflows.
• Collaborate with physicians and staff to ensure efficient practice operations while maintaining accurate records and assisting with general administrative functions.

Qualifications

• High school diploma or GED required.
• Minimum of 3–5 years of administrative experience, preferably in a healthcare or medical office setting.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems is preferred.