Collector - Self Pay Accounts at Powers Health – Munster, Indiana

Job Description:

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals’ cash flow and minimizes the Hospitals’ bad debt expenses. Contacts patients to resolve balances. Offers payment plan if not able to pay in full; offers other options such as Help Loan Program and Helping Hand. Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid.

Required Skills & Qualifications:

• Minimum of High School diploma/GED required.
• Call center, telephone work experience and cash collections experience required.
• Experience in a hospital/medical business office preferred.
• Knowledge of insurance benefits and coordination of benefits and Indiana Medicaid programs preferred.
• Basic knowledge of medical terminology and billing practices.
• Excellent communication skills when dealing with patients, public, co-workers, and professional offices.
• Ability to communicate in Spanish desired.
• Extensive experience and knowledge of PC applications, including Microsoft Word, Outlook and Excel.
• Must be proficient with a 10 key calculator and perform mathematical calculations.
• Accurate typing skills of 35 wpm.
• High-level problem-solving and analytical skills.
• Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude. Detailed oriented.
• Must be able to work in fast-paced environment and work under deadlines.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

• Medical, dental and vision coverage
• Wellness program, including free screenings
• Healthcare and Dependent Care Spending Accounts (HSA)
• Retirement savings plan
• Life insurance
• Disability income protection
• Employee Assistance Program (EAP)
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off (PTO)
• Reward and recognition programs

Join our team of healthcare professionals at Powers Health. Apply today!