Leasing Professional - The Aven at The Aven – Colorado Springs, Colorado

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Leasing Professional at The Aven with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:

• Conduct property tours to future residents and visitors
• Provide a high level of hospitality and customer service to current and future residents as well as guests
• Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
• Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market
• Use and create promotional items and technology to communicate with potential prospects and generate revenue
• Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy
• Assist with the lease renewal program and the communication process
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution
• Prior experience in customer service or sales experience preferred

• Basic to Intermediate knowledge of Microsoft Office

• Property Management software experience preferred, Entrata experience a plus

• Excellent verbal and written communication skills

• Strong attention to detail

• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms

• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings

• Ability to lift up to 25lbs

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters

• Transfer properties and work overtime as business needs deem appropriate

• Ability to work a flexible schedule including weekends and holidays

• Compensation: $18/hr - $20/hr + incentives
• Benefits Information: https://www.hines.com/careers/locations/usa