Coordinator, Norton Medical Group Access Center Quality, Days in Louisville, Kentucky at Norton Healthcare

Location: Louisville, Kentucky
Job Category: Practice Support
Job ID: 155876
Facility Group: Norton Medical Group
Job Description

Responsibilities

The Coordinator, Access Center Quality coordinates and reports call center data, while providing administrative support and coordination for smooth, efficient departmental operations. This includes, but is not limited to, monitoring calls to measure performance, ensuring call center standards are met and identifying opportunities for process improvements.

Qualifications

Required:

• One year customer service in healthcare

Desired:

• One year administration, clerical and/or scheduling

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Screening requirements:

• Background check
• License & education verification
• Employment reference verification
• Drug Screen

Norton Healthcare offers a competitive benefit package, including:

• Paid vacation, sick days and holidays
• Paid parental leave
• 403b/401k retirement plan
• View more: Benefits Guide
• Medical, Dental, and Vision Insurance

Discover meaningful career opportunities at NortonHealthcareCareers.com.
Norton Healthcare Careers - Together, We Will.

Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norton Healthcare strives to make the Norton Healthcare Careers site accessible to all job seekers. If you're a candidate with a disability, we will make reasonable efforts to accommodate your needs during the application process.

If you have a disability and need to request a reasonable accommodation, email recruitment@nortonhealthcare.org

Equal Employment Opportunity is the law.