Director of Rooms at StepStone Hospitality Inc. – North Augusta, South Carolina
StepStone Hospitality Inc.
North Augusta, South Carolina, 29841, United States
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About This Position
Description:
- Maintain standards of quality guest service and cleanliness
- Achieve budgeted revenues and expenses and maximize profitability related to the rooms departments.
- Develop short- and long-term financial and operational plans for the rooms departments that relate to the overall objectives of the hotel.
- Participate in the preparation of the annual hotel budget.
- Increase level of guest satisfaction by delivery of an exceptional product through employee development.
- Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Ability to accurately use various office and accounting software.
- Projects and assignments are completed thoroughly, professionally, and with care.
- Adjusts to high-pressure conditions and is open to change.
- Assumes responsibility for personal growth and development.
- Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
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Job Location
North Augusta, South Carolina, 29841, United States
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