Soft Goods Receiving Associate at Armada Inc – Methuen, Massachusetts

Armada, Inc., is an international collective of creators, collaborators, and innovators with an unapologetic passion for exceptional merchandise experiences. With 20 years in the industry, our client and fan investment transcends the traditional merch company.

We craft, amplify, and manage fully integrated merch programs that are as strategic as they are fan-forward, blending creativity, data, and digital know-how to grow successful businesses.

The Soft Goods Receiving Associate is responsible for accurately receiving and processing all incoming soft goods into Armada’s East Coast warehouse using our Warehouse Management System. This role ensures inventory is properly received, quality checked, organized, and prepared for downstream departments including fulfillment and wholesale.

Key Responsibilities

Receiving & Inventory Processing

• Receive and process incoming inventory in Warehouse Management System using scan guns and handheld devices
• Match physical goods to corresponding POs and ensure accurate quantity entry
• Sort and organize incoming boxes by PO for efficient workflow

Quality Control & Problem Solving

• Perform quality checks on all incoming goods
• Identify and escalate discrepancies (damages, shortages, incorrect items)
• Communicate issues clearly to ensure timely resolution

Staging, Mapping & Put away

• Stage goods on carts per SOP to prepare for bagging and folding
• Map inventory to appropriate warehouse locations within Warehouse Management System
• Physically put away inventory into designated shelf locations accurately
• Maintain organized and optimized storage for efficient picking and replenishment

Pre-Processing & Finishing Support

• Support bagging, folding, and UPC application processes
• Assist with operation of automated bagging machine

Cross-Department Support

• Assist wholesale operations with picking and packing orders
• Including unbagging items when needed
• Maintain consistency in packing standards to meet Armada expectations

What We Offer:

• Full-time, onsite position (Monday-Friday)
• Hourly rate ($18-$20/hr)
• On-the-job training
• Health and retirement benefits: medical, dental, vision, LTD, group life, and 401k with company match
• Paid time off and sick time
• Opportunity to join a passionate, fast-growing company and contribute to a creative, inclusive workplace

Armada Inc., is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified individuals to apply and become part of our extraordinary team

• High School Diploma or equivalent
• 1+ year warehouse experience (receiving, fulfillment, or production preferred)

Skills & Abilities

• Comfortable with physical work (standing up to 8 hours a day, lifting up to 50 lbs, repetitive movement)
• Experience with scan guns, printers, and warehouse equipment (pallet jacks, etc.)
• Basic computer skills (Microsoft Office); Warehouse Management System experience is a plus
• Strong attention to detail and organizational skills
• Effective communicator with a proactive, problem-solving mindset
• Team-oriented with ability to follow SOP-driven workflows