Learning & Development Manager at Coakley & Williams Construction, LLC – Bethesda

The Learning & Development Manager is responsible for building, leading, and continuously evolving Coakley & Williams Construction’s learning and development function. As a newly created position, the Learning & Development Manager will set the vision, strategy, and execution for all training and development initiatives across the organization.

This is a hands-on role requiring both strategic leadership and tactical execution. The Learning & Development Manager will partner closely with the leadership team to identify learning needs, uncover skill and capability gaps, and translate business priorities into effective, scalable learning solutions. This role will have direct ownership of program design, content creation, launch, measurement, and continuous improvement.

CWC Leadership Competencies:

• Visionary: Consistently articulates a clear and compelling picture of the future that motivates and guides others toward long-term goals.
• Influential: Effectively persuades and inspires others by building strong relationships and presenting ideas with clarity and conviction.
• Composed: Maintains focus, clarity, and emotional control under pressure, enabling effective decision-making and steady leadership in high-stress or uncertain situations.
• Team Focused: Actively contributes to a collaborative environment, valuing shared successes and supporting team cohesion and performance.
• Committed to Personal Development: Demonstrates a proactive approach to learning and growth by seeking feedback, embracing challenges, and enhancing personal effectiveness.

Key Responsibilities:

• Develops, executes, and continuously refines the company’s enterprise-wide talent acquisition strategy to support business growth, workforce plans, and hiring needs across all sectors and functions.
• Set and execute the overall learning and development strategy, including defining priorities, sequencing initiatives, and establishing a sustainable training cadence aligned to business needs.
• Design, develop, and manage end-to-end training programs, including needs assessment, curriculum design, content creation, facilitation, implementation, and ongoing reinforcement.
• Lead and manage the Catalytic Coaching program by owning the annual program cycle, orienting new hires into the coaching process, tracking milestone check-ins, and ensuring development plans are created, monitored, and progressed.
• Partner with leaders and managers to support effective use of Catalytic Coaching tools and reinforce accountability for development conversations.
• Build and continuously refine leadership development and manager training programs focused on people leadership, coaching, communication, performance management, and accountability.
• Develop and maintain career pathing frameworks and learning pathways that support skill development, internal mobility, and long-term growth.
• Design, implement, and continuously improve structured onboarding programs to ensure new hires are equipped for success and integrated into company learning expectations.
• Create role-based training programs that address job-specific skills, knowledge, and behaviors across both field and office roles.
• Implement, manage, and optimize the Learning Management System (LMS), including content organization, learning pathways, and reporting.
• Define learning success metrics and KPIs; track participation, completion, engagement, and effectiveness of programs.
• Gather feedback from participants, managers, and leaders through surveys, check-ins, and data analysis, and translate insights into specific, actionable program improvements.
• Partner closely with executive leadership and department leaders to identify current and future skill gaps, evaluate program impact, and align learning initiatives to organizational priorities.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related discipline field or equivalent relevant experience.
• Ten (10)+ years of progressive experience in learning and development, organizational development, or talent development.
• Demonstrated experience building and leading learning programs from strategy through execution.
• Experience facilitating and delivering training to diverse audiences across an organization.
• Proven experience implementing and managing a Learning Management System (LMS).
• Strong ability to analyze data, measure outcomes, and translate insights into improvements.
• Exceptional communication, facilitation, interpersonal and stakeholder management skills.
• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.
• Proficient with Human Resource Information Systems.

Preferred Qualifications:

• Experience within the AEC industry (architecture, engineering, and/or construction field).
• Coaching certification or formal leadership development training.

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