Assistant Manager of Children and Family Services at WINGS Program, Inc. – Chicago, Illinois

To assist the Manager and Director of Children and Family Services in program operations. The Assistant Manager is responsible for overseeing the children’s counseling, parenting classes, and child/teen groups. This position will also perform the duties of a Children’s Advocate, supervise interns, and Children’s Advocates in the Chicago locations.

Duties and Responsibilities:

• Oversee the Children’s and Family Services Program at our Chicago Locations, hire and supervise required staff.

• Carry a Case load that consists of service/safety plans, assessments, counseling, support groups, case management, crisis intervention, advocacy, safety, and conflict resolution. Facilitate parenting classes.

• Administer measures/assessments to the parent and children to assess effectiveness of our treatment to provide guidance and direction for setting goals.

• Provide clinical intervention and support, which includes being on-call for critical issues.

• Ensuring staff, interns, and volunteers are supported and have the resources to do their jobs

• Facilitate regular department meetings.

• Work collaboratively with other staff to advance wrap around services and a strong team culture.

• Collaborate with local schools and community organizations to provide education on healthy relationships

• As assigned, attend meetings and act as a liaison in the community.

• Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.

• Immediately report child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures.

• Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.

• Perform additional responsibilities as assigned.

• Master’s degree in social work and LCSW required.

• 3 years of supervisory experience and experience working with children, domestic violence, mental health/substance use preferred including strong interpersonal and problem-solving skills required.

• Commitment to diversity, equity, and inclusion.

• 40-hour domestic violence training, ICDVP and CPR & First Aid Certification preferred.

• Strong working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.

• Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving and decision-making skills.

• Skilled in working with sensitive issues and in maintaining professional boundaries with clients.

• Must demonstrate good judgement, professionalism, flexibility, and commitment to teamwork.

• Must have reliable transportation and be able to travel throughout the organization’s service area.

• Ability to handle physical requirements to accomplish daily responsibilities including but not limited to lifting to 35lbs using both hands/arms on a regular basis and climbing stairs.