Banquet House Attendant at Kansas City Marriott Downtown – Kansas City, Missouri

Job Summary

The Banquet House Attendant is responsible for set-up, tear-down and clean-up of banquet and event spaces.

Job Responsibilities

• Provides guests with quality service interactions to enhance their stay.

• Sets-up banquet/event space according to the BEO for each function, and tears down the space at the end of the events.

• Vacuums, sweeps, mops, polishes, wipes areas clean before, during and after events.

• Ensures that the banquet area is maintained in a clean, organized, and safe condition.

• Ensures that all banquet rooms are securely locked when not in use.

• Ensures all equipment is stored in the designated areas.

• Maintains Marriott and Avion standards of food, beverage, and quality guest service.

• Assists in maintaining banquet and kitchen areas by keeping areas tidy and clean, and stocks assigned areas at the end of each shift, as needed.

• Other projects and duties as assigned by leadership.

Qualifications

• Three to six months related experience; or equivalent combination of training and experience.

• Ability to maintain a high level of professionalism and respect for coworkers and guests.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to communicate ideas and information clearly and concisely.

• Ability to meet the demands of the work schedule, including evenings, weekends, and/or holidays.

• Ability to frequently lift, push and pull 25-50lbs.