Housekeeping Manager in DALLAS, Texas at Presbyterian Village North

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Presbyterian Village North is currently hiring a Housekeeping Manager to join our community.

With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations creates high-quality senior care—active independent and assisted living, long-term care, Alzheimer’s and memory care, skilled nursing and rehabilitation therapies, hospice, and palliative care.?

The Housekeeping Manager is responsible for the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests. You will assign duties accordingly while inspecting all aspects to make sure everything meets industry standards and keeps an eye on customer satisfaction.

RESPONSIBILITIES:

• Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients, and co-workers.

• Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards.

• Maintain good attendance record.

• Recruit, hire, train, coach, and evaluate departmental staff (management staff only)

• Has direct oversight and responsibility of environmental services supervisors and leads.

• Utilizes Worx-Hub system for environmental services work orders, scheduling, and other information.

• Plan, schedule and supervise environmental services activities at the facility.

• Develop and maintain an environmental services procedure manual and policies.

• Ensure thorough cleanliness of facility by making necessary environmental inspection rounds.

• Establish a work-log or checklist for daily, weekly, bi-weekly, or monthly environmental services tasks.

• Prepare monthly schedule and staff per budget, on-call 34 hours for staffing needs.

• Code Environmental Services invoices ensure compliance within budgetary guidelines.

• Order supplies and equipment within budgetary constraints

• Assist in identifying/selecting supply vendors.

• Identify and correct potential safety hazards.

• Remain deficiency free, meeting all state-federal, licensing requirements.

• Train/counsel staff, as appropriate, regarding cleaning/laundry techniques, safety, facility, and departmental procedures

• Monitor and assist with laundry in absence of the Shift Supervisor

• Assist with QA rounds for Environmental Services on a weekly basis.

• Oversee employee time sheets/schedules, ensuring completion of appropriate paperwork (i.e., missed time, PTO requests)

• Review of time records for departmental staff

• Use proper chemicals, tools, and equipment to clean assigned areas.

• Make rounds weekly to ensure janitor closets are in good condition.

• Report repair needs to appropriate staff.

• Work with other staff on major projects

• Make rooms ready for admissions.

• Maintain floors, as required.

• Move furniture as requested.

• Assist Laundry and Floor Techs as needed.

• Assist other Departments as needed.

• Housekeeping duties as needed, due to call-ins, vacations, etc.

• Coordinate with other departments, as needed for set-up of activities and special events.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Ability to read, write and effectively communicate in English.

• Prior experience in institutional housekeeping/maintenance (minimum of three years in a healthcare or hospitality/resort setting required)

• Demonstrated supervisory experience (minimum of two years preferred)

• Computer skills required with ability to perform in Power Point, Excel, Word

• Demonstrated ability to operate a computerized housekeeping management system (preferred)

• Ability to perform Essential Duties

• Genuine caring for and interest in the care of mature adults, people with disabilities and hospice patients

• Ability to perform work tasks within the Physical Demand Requirements

• Ability to comply with the Resident Bill of Rights and Employee Responsibilities

• Ability to comply with organizational and departmental safety policies and procedures.