Property Manager in Cincinnati, Ohio at Sundance Property Management LLC

Location: Cincinnati, OH
Reports To: Regional Manager
FLSA Status: Exempt

At Sundance Property Management, we believe great property management is about more than maintaining buildings. It's about creating welcoming communities, building lasting relationships, and delivering results that make a difference.

We're looking for a motivated, hands-on Property Manager who enjoys taking initiative, working with people, and finding solutions. If you're someone who takes pride in your community, thrives in a fast-paced environment, and knows how to balance customer service with business performance, this could be a great fit.

We're seeking an experienced Property Manager to oversee the daily operations of one of our Cincinnati-area apartment communities.

In this position, you'll serve as the primary point of contact for residents, prospective renters, vendors, and your regional leadership team. You'll be responsible for maintaining strong occupancy, supporting financial goals, coordinating property improvements, and ensuring the community operates efficiently.

This opportunity is ideal for someone who enjoys variety in their workday, takes ownership of results, and isn't afraid to roll up their sleeves when needed.

• Serve as the primary onsite representative for the apartment community

• Build and maintain professional, positive relationships with residents

• Respond to resident questions, service concerns, and requests in a timely manner

• Conduct regular property walks to identify maintenance needs and opportunities for improvement

• Maintain an attractive, safe, and welcoming environment

• Ensure daily operations align with company procedures, housing regulations, and Fair Housing requirements

• Manage the leasing process from initial inquiry through move-in

• Respond promptly to prospective resident inquiries and schedule property tours

• Present available apartments, explain rental terms, and guide applicants through the leasing process

• Monitor vacancy trends and implement strategies to maintain strong occupancy

• Coordinate lease renewals and identify opportunities to improve resident retention

• Support local marketing initiatives and maintain accurate online property information

• Oversee rent collection efforts and follow up on outstanding balances

• Monitor delinquency and take appropriate action in accordance with company policies and applicable laws

• Review property financial reports and identify opportunities to improve performance

• Assist with expense management, purchasing, and budget preparation

• Maintain accurate resident files, lease documentation, and property records

• Track leasing activity, occupancy, collections, and other key performance indicators

• Provide regular operational updates to regional leadership

• Coordinate with maintenance personnel to address service requests and property needs

• Monitor vacant apartment preparation to ensure timely, quality unit turns

• Schedule inspections and identify preventative maintenance priorities

• Communicate with vendors, request proposals, and coordinate approved projects

• Follow up on outstanding maintenance items and ensure work is completed appropriately

• Provide direction, support, and accountability to onsite team members

• Work collaboratively with Regional Managers to achieve property objectives

• Promote a positive, professional, and service-oriented work environment

• Identify operational challenges and recommend practical solutions

• Take initiative to improve processes and overall community performance

• Minimum of 3 years of experience in multifamily property management

• Demonstrated success in apartment leasing and resident retention

• Understanding of property financials, rent collections, and expense management

• Working knowledge of Fair Housing laws and property management practices

• Strong interpersonal skills and the ability to handle challenging conversations professionally

• Excellent attention to detail, organization, and follow-through

• Ability to work independently while remaining accountable to team goals

• Confidence using property management software, Microsoft Office, and digital communication tools

• Experience with AppFolio is preferred but not required

• A proactive mindset and commitment to providing excellent service

We value the people who make our communities successful. Sundance offers a comprehensive benefits package designed to support our employees personally and professionally.

• Competitive compensation

• Performance-based bonus opportunities

• Lease renewal commissions

• Employee rental discounts

• Medical, dental, and vision coverage

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• 401(k) retirement plan with company match

• Company-provided life insurance

• Short-term and long-term disability coverage

• Paid time off

• 8 paid holidays

• Mileage reimbursement for approved business travel

• Employee referral incentives

• Professional development and advancement opportunities

• Ability to regularly walk the community grounds, including navigating stairs

• Ability to inspect vacant and occupied apartments, common areas, and building exteriors

• Ability to occasionally lift or carry items weighing up to 25 pounds

• Ability to perform administrative duties using computers, phones, and other standard office equipment

This is an onsite position based at an apartment community in the Cincinnati area. The workday includes a combination of office responsibilities, resident interactions, property inspections, and outdoor activities in varying weather conditions.

This position requires the use of a personal mobile device for authorized work-related communication and applications, including email, telephone calls, text messaging, and property management systems.

Sundance Property Management is proud to be an Equal Opportunity Employer. We are committed to providing a workplace where individuals are treated with respect and employment decisions are made without unlawful discrimination.