Club Director in Sanford, North Carolina at HiTONE Fitness

Do you care deeply about people and have a passion for fitness and wellness? Join our team! We’re looking for a motivated leader who can drive membership growth, support member retention, and lead a high‑performing fitness team.
Role Overview
The Manager is responsible for meeting club sales, fitness programming, and member retention goals. This includes generating new member tours, enrolling prospective members through a consultative sales approach, driving retail and fitness revenue, and ensuring every member receives exceptional service and effective fitness programming.
Key Responsibilities
Generate at least 50% of monthly club tours through referrals, marketing, and community outreach.
Convert 70% of incoming calls into scheduled tours and enroll 80% of touring prospects.
Schedule at least 60% of all new members for a Complimentary Success Session.
Ensure accurate tracking and data entry in club management software.
Maintain a clean, well‑presented club environment.
Oversee and execute the club’s member retention strategy.
Ensure the fitness department meets monthly assessment and programming sales goals.
Coach, mentor, and educate personal trainers through weekly meetings, skill audits, and required continuing education.
Ensure all training staff complete required Workout Anytime Fitness Training.
Enforce staff professionalism, including proper uniform policies.
Support all members with effective programs, coaching, and goal‑based guidance.
Requirements
Proven ability to sell and coach others in sales.
Strong leadership, management, and organizational skills.
Ability to manage multiple priorities in a fast‑paced environment.
Strong interpersonal and communication skills across all levels.
Proficiency in Word, Excel, Outlook, and PowerPoint.
Certifications: If you are a Personal Trainer too, we ask you have nationally accredited fitness certification (NASM, NSCA, ACSM, ACE, AFAA) and current CPR preferred.
Education: High school diploma required; bachelor’s degree in a fitness‑related field preferred.
Minimum 2 years of supervisory or management experience.
Ability to perform moderate physical activity on a regular basis.
Physical Demands
This role requires moderate lifting and regular physical activity. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.