Intervention Services Specialist in Bloomington, Minnesota at AFFINITY RESIDENTIAL CARE LLC

Position Hours: 40 hours per week

Position Schedule: Monday - Friday, on-site five days a week, flexible start time between 8:00 am - 10:00 am with a 30-minute paid lunch break. Optional weekend client work.

Reports To: Director of Intervention Services

FLSA: Exempt

Job Summary:

Affinity Care MN is seeking a proactive Intervention Services Specialist (ISS) who will play a vital role in supporting individuals with physical, emotional, mental health needs, and housing stabilization. Will work directly with clients for community safety, skill-building training, augmentative and communication skills, functional motor skills, independent living skills, and social/reacational skills. ISS may also work directly with clients to address maladaptive behaviors and mental health concerns. The ISS is the only facilitator assigned to the client. This role combines direct service delivery, emphasizing client-centered care, trauma-informed practices, and compliance with organizational and regulatory standards. This position reports to the Intervention Services Director.

Department Responsibilities: Specialist Services

Key Responsibilities:

• Primary staff member in delivering services to assigned clients.
• Work 1:1 with clients to provide counseling on coping strategies, housing, independent living skills, stress management, and behavioral concerns.
• Deliver therapy and behavioral services such as redirection, CBT, DBT, family therapy, mindfulness techniques, and other evidence-based interventions the ISS is qualified in.
• Assist clients during crises while ensuring the safety of clients and staff.
• Develop and implement Individualized Support Plans.
• Provide daily staff support and support the Director.
• Conduct assessments and evaluations.
• Conduct person-centered planning and weekly client appointments.
• complete required trainings (245D, Coassemble, Educare).
• Maintain client documentation and compliance with regulations.
• Complete weekly and quarterly reports.
• Monitor Quality of Life trackers.
• Ensure client files are in regulatory compliance.

Required Education and Experience:

• Bachelor’s degree in a social services field or similar. A combination of education and experience in a group home (245D) setting with direct experience with persons served may be considered.
• Two to three years of experience in 245D licensed services or a comparable human services setting.
• Direct experience supporting individuals with disabilities and/or complex behavioral needs.

Preferred:

• Basic knowledge of Minnesota Department of Human Services 245D statutes, rules, and required training standards.
• Proficient knowledge and experience working in Google Workspace, Slack, care portal systems, and productivity applications.
• Ability to track, document, and self-audit administrative tasks.
• Strong verbal communication, facilitation, and organizational skills.
• Ability to obtain and maintain DHS background study clearance.
• Ability to obtain and maintain required instructor or trainer certifications.

Physical Requirements:

The successful candidate must be able to perform, with or without reasonable accommodation, the following:

• Evaluate the need for de-escalation before emergency manual restraint techniques are needed according to 245D policy and procedures. Manual restraints are not implemented by Affinity Care MN.
• Perform hands-on demonstrations such as de-escalation and role-modeling to ensure competency and training for Individual Support Plan delivery.
• Participate in scenario-based drills and physical skills practice required for competency-based instruction and evaluation.
• Ability to push, pull, and lift to 60 pounds.
• Ability to maintain a valid driver's license and insurance.
• Is there a DUI or traffic violation?

Working Conditions:

This position will travel regularly into the community and work in a variety of settings both inside and outside the site and throughout the community. This person is subject to frequent interruptions, crisis management, and imposed deadlines. This person is subject to problem-solving activities and has regular contact with individuals, family members, friends, federal, state, county regulatory personnel, other provider personnel, and/or the general public, who may be hostile or emotionally upset. This position may be subject to verbally aggressive individuals and may be exposed to infectious diseases, unsanitary conditions, odor, and dust.