Retail Project Manager II in New York, New York at PERMASTEELISA NORTH AMERICA CORP

We are looking for an experienced Project Manager to lead high-end retail glazing and facade projects for luxury brands, flagship stores and premium shopping destinations. You will own projects from award through close-out, delivering complex glass, storefront, curtain wall and architectural metal packages to exacting design standards, on schedule and within budget. This role suits someone who is technical, detailed, able to manage demanding clients and tight programs.

• Take ownership of assigned luxury retail projects from contract award through handover and warranty.

• Develop and maintain the project execution plan, master schedule and resource-loaded program.

• Run kickoff meetings and set clear scopes, milestones and responsibilities across internal teams.

• Coordinate glazing work with the general contractor, architect, brand design team and other trades.

• Act as the primary point of contact for brand representatives, landlords, architects, general contractors and consultants.

• Manage client expectations on quality, finishes, mock-ups and design intent, which are critical in luxury environments.

• Lead regular progress meetings and issue clear, timely reports.

• Resolve disputes, design clarifications and conflicts early and professionally.

• Manage shop drawings, calculations, samples, mock-ups and submittals through to approval.

• Review architectural drawings and specifications to identify risks, buildability issues and value-engineering opportunities.

• Coordinate with engineering and detailing teams on custom systems such as frameless glass, structural glass, large-format IGUs, glass fins, stone-and-glass facades and bespoke metalwork.

• Track RFIs, design changes and approvals, and make sure revisions are documented and communicated.

• Own project budgets, forecasts, cost reports and cash flow.

• Prepare, negotiate and track change orders, variations and claims.

• Manage billing, progress payments, retention and back-charges.

• Review and administer subcontractor and supplier agreements, purchase orders and scopes.

• Protect margin through disciplined cost control and early risk identification.

• Coordinate long-lead items including specialty glass, aluminum extrusions, hardware and imported components.

• Oversee fabrication schedules, quality checks and delivery logistics for custom or oversized glass.

• Manage relationships with fabricators, installers, suppliers and logistics partners.

• Work with site supervisors and installation crews to plan sequencing, access, hoisting, protection and after-hours work typical of occupied retail environments.

• Conduct site visits to verify progress, workmanship and conformance with approved drawings.

• Manage punch lists, defects and remedial work to a luxury-grade finish standard.

• Coordinate with landlords and mall management on access, working hours and building rules.

• Enforce company quality procedures and brand quality standards, including inspections, mock-up approvals and handover documentation.

• Promote a strong safety culture and make sure site work complies with OSHA and local regulations, with current RAMS/safety plans in place.

• Confirm compliance with relevant codes, glazing standards, testing requirements and warranty obligations.

• Maintain risk and issue registers and drive mitigation plans.

• Deliver weekly and monthly reports on progress, cost, risk and quality.

• Manage completion, TCO/certificate requirements, O&M manuals, as-builts and warranties.

• Capture lessons learned and contribute to continuous improvement.

Required

• 5-10 years of project management experience in glazing, facade, curtain wall or architectural metal and glass, with at least 3 years on high-end retail, hospitality or luxury commercial projects.

• Proven record of delivering fast-track, design-driven projects with tight tolerances.

• Strong knowledge of storefront, curtain wall, structural glazing and custom glass systems.

• Solid commercial skills: budgeting, change management, contract administration and subcontractor management.

• Proficiency with scheduling tools (MS Project, Primavera or similar) and project software (Procore, Bluebeam, MS Office).

• Ability to read and interpret architectural and shop drawings.

Preferred

• Bachelor's degree in construction management, engineering, architecture or a related field.

• PMP or equivalent certification.

• OSHA 30 or equivalent safety training.

• Experience working directly with luxury brand design and construction teams.

• Familiarity with international or imported material procurement.

• Exceptional attention to detail and a high standard for finish quality

• Polished, confident communication with senior client and design stakeholders

• Strong negotiation, problem-solving and decision-making skills

• Ability to manage several projects at once under pressure

• Leadership and the ability to coordinate cross-functional teams

• Willingness to travel to sites and work flexible hours when project demands require it

• Medical, Dental and Vision Plans
• Family-Friendly Benefits: Includes Paid Caregiver Leave and Paid Parental Leave
• Professional Growth: Career advancement, training opportunities, and tuition reimbursement
• Retirement Programs: Includes matching 401(k) and Roth contributions and Profit Sharing
• Insurance: Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• Time-Off: A generous time-off program including Paid Time Off, annual holidays, and volunteer time off