Residential Life Coordinator in Columbus, Ohio at Flying Horse Farms

Department: Camp Operations

Reports To: Community Support Director

Direct Reports: Seasonal Staff

Location: Mount Gilead, OH

Employment Type: Full-time, exempt

Salary: $50,000-$55,000

Overview: As the Residential Life Coordinator, you'll help create a camp community where every camper feels welcomed, supported, and empowered to grow. You'll lead, coach, and develop seasonal staff while helping bring meaningful cabin life experiences to life. Working closely with the Cabin Life and Psychosocial teams, you'll help staff navigate camper needs, build strong relationships, and create an environment where everyone belongs. You'll also play an important role in developing Flying Horse Farms' Leadership Development Program, helping prepare the next generation of camp leaders.

Your Impact: You'll shape the camp experience by creating an environment where campers feel a true sense of belonging, discover their strengths, and build confidence that lasts beyond their time at camp. By investing in and developing seasonal staff, you'll help create a team equipped to support every camper through meaningful connections, challenges, and moments of growth. Your leadership will help strengthen a culture where everyone feels welcomed, valued, and empowered to thrive.

Flying Horse Farms is a place where your work connects directly to something meaningful. Together, we create medically-safe camp experiences where kids with serious illnesses can find hope, joy, and belonging—always at no cost.

It takes every role, every team, and an all-in commitment to make the mission possible.

What You’ll Do:

General

• Collaborate with the Camp Operations Team to deliver safe, intentional, and engaging camp experiences.
• Support camper, staff, and volunteer recruitment through community engagement events and outreach opportunities.
• Reside onsite during all camp programs and seasonal staff training
• Complete required emergency preparedness training and serve in designated emergency response roles.
• Participate in Program Quality Improvement, evaluation, debriefs, and relevant professional development.

Camper Review and Preparedness

• Conduct initial psychosocial screening of camper applications using established criteria, escalating applications requiring additional review or clinical decision-making to the Psychosocial Team.
• Collaborate with the Psychosocial Team to gather additional information, coordinate caregiver follow-up, and develop individualized camper support strategies.

Residential Life

• Support seasonal Cabin Life recruitment, preparation, and training, including candidate interviews, staff resources, and core Cabin Life practices.
• Provide direct supervision, coaching, and day-to-day support to the Staff Lead, Village Leaders, and Cabin Counselors.
• Maintain an active presence in camper spaces and daily routines to assess cabin dynamics, identify emerging needs, and provide in-the-moment support.
• Partner with Medical and Psychosocial teams to implement individualized camper support strategies and equip Cabin Life staff to respond effectively to camper needs.
• Respond to escalated camper behavioral, social, and emotional needs through direct support, de-escalation, and intervention in collaboration with the Psychosocial Team.
• Evaluate staff performance, provide feedback, and communicate significant concerns or support needs to the Community Support Director.
• Use staff feedback, camper needs, and program observations to improve Cabin Life training, resources, and practices.

Leadership Development Program

• Support the design of the Leadership Development Program, including curriculum, participant experiences, and opportunities for applied leadership practice.
• Collaborate with camp leadership to create and facilitate learning and coaching opportunities.
• Help establish processes for identifying emerging leaders, setting individual goals, and assessing leadership readiness.
• Support implementation of LDP components as the program evolves, including participant coaching, observation, and feedback.
• Gather staff feedback and program quality data to evaluate effectiveness and inform ongoing improvements.

What We Offer:

Supporting You Today

At Flying Horse Farms (FHF), we believe great work starts with a team that feels connected to the mission and to one another. We’re an all-in team committed to safety, fun, and excellence, where team members are encouraged to take initiative, see the best in one another, and bring an attitude of optimism to work.

• A mission-driven team connected by a clear vision, guiding principles, and shared operating values
• A workplace where your ideas, perspective, and contributions are valued
• A culture of collaboration, connection, and support
• An open, inclusive workplace built on trust and transparency
• Medical, dental, and vision insurance
• Flexible PTO
• 13 paid holidays

Protecting Your Future

We want you to feel supported not only in the work you do today, but in the life you’re building for tomorrow.

• Retirement Saving plan
• Employer-paid life insurance
• Employer-paid short- and long-term disability
• Parental leave

What It’s like to Be Part of Our Crew:

The best way to understand our culture is to hear from the people who experience it every day.

“There’s an emotional awareness of the organization. We can connect and be ourselves and communicate maturely and with care at the center.”

“It’s the most cohesive culture I have seen with more clear unity around where were going.”

“We’re the team who always asks, “what else can we do for the mission?”

“The intentionality of [meetings] build trust. I am seeing the Leadership Team make a genuine effort to keep everyone informed.”

What You Bring

Required Qualifications:

• Experience working with children or young adults in camp, youth development, education, recreation, or a related setting.
• Experience supporting the behavioral, social, or emotional needs of children or young adults, including responding to challenging situations with empathy, sound judgment, and appropriate boundaries
• Experience providing leadership, mentorship, coaching, or supervision to peers, staff, or volunteers.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal, written, and verbal communication skills, with the ability to build effective relationships across teams.
• Ability to facilitate group activities, trainings, and other learning experiences.

Preferred Qualifications:

• Non-profit experience
• Experience in an administrative role
• Experience working with a web-based data management system
• Hold licensure, certification, and proficient skills in high-risk activity areas (high ropes, archery, waterfront)

Physical Expectations:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Ability to access and navigate various areas of the camp property, including cabins, indoor facilities, outdoor program spaces, and administrative buildings.
• Ability to navigate varied terrain, including uneven ground, inclines, gravel pathways, stairs, and natural outdoor surfaces.
• Ability to occasionally bend, reach, or carry materials and supplies associated with camp operations.
• Ability to occasionally lift or carry items weighing up to 25 pounds.
• Ability to access residential and program spaces throughout the camp property

Environmental Conditions:

The environmental conditions described below are representative of those an employee may encounter while performing the essential functions of this position, with or without reasonable accommodation.

• Work in a residential camp setting with exposure to both indoor and outdoor environments.
• Exposure to varying weather conditions, including heat, humidity, rain, wind, and cold.
• Work in areas with varying terrain and natural environmental conditions.
• Reside onsite during camp programs and designated seasonal staff training periods.
• Work a nontraditional schedule that may include evenings, weekends, holidays, overnight hours, and extended periods during camp sessions.
• Work in an active camp environment with varying noise levels, frequent activity, and changing environmental conditions.
• Work in shared residential spaces and communal facilities.
• Potential exposure to common outdoor elements, including insects, pollen, grass, dirt, and seasonal allergens.

Health & Safety Requirements:
To help protect the health and safety of our campers, Flying Horse Farms requires employees in camper-facing roles and those attending camp to meet applicable immunization requirements, including influenza and Tdap. Documentation is collected as part of the pre-employment onboarding process. Requests for reasonable accommodations are considered in accordance with applicable law.

Expectations & Requirements for all Flying Horse Farms Staff

We live our Values. We are each responsible for knowing our values and nurturing our culture:

• We are All In. We demonstrate a willingness to do what it takes to get the job done, we are supportive and loyal, show up present and ready and we are passionate about "Campers First."
• We have an Attitude of Optimism. We find what is working and make more of that happen, demonstrate adaptability within ambiguity, spread joy and hope and ensure everyone we interact with feels "Welcomed Home."
• We are Trustworthy. We are consistent, dependable, steady, truthful and operate with transparency, take ownership for our work and "See the Best" in others.
• We Take Initiative. We are driven, work towards goals with fortitude, pay attention to details and find innovative solutions with "Fearless is Free" attitudes.

Flying Horse Farms (FHF) makes it possible for kids with serious illnesses to heal, grow, and thrive – at no cost to families. Located on 200 acres in Mt. Gilead, Ohio, camp first opened its gates in 2010 and hosts ~1,000 children and families each year.

FHF is the first camp in the Midwest to become a full member of the SeriousFun Children’s Network. Founded in 1988 by actor, philanthropist and Ohio native Paul Newman, the Network is a community of independently managed and financed camps and programs creating opportunities for children with serious illnesses and their families.

At FHF, for a weekend or week at a time, kids focus on the joy and freedom of simply being a kid, and with safety being the number one priority, fun is a close second. Campers receive high-quality care at our on-site health center, staffed 24/7 by clinicians from children’s hospitals across Ohio and beyond.

Flying Horse Farms is an ACA-Accredited Camp with the American Camp Association.

Ready to Join the team?

If you're excited about the opportunity to make a meaningful difference in the lives of children and families, we’d love to hear from you. Apply today to join the Flying Horse Farms team.

Need assistance with the application process? Contact Human Resources at 419-751-7077.

EEO:?Flying Horse Farms is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.?