Visitor Services Coordinator in Riverside, California at University of California, Riverside

Overview

Job ID 38125760
Category Administrative
Organization College of Humanities Arts & Social Sciences
Department UCR ARTS Dept
Location Riverside Area
Salary $64,352 - $92,206
Date Posted November 2, 2026
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Part time
Level of Supervision General Supervision
Personnel Program Code Professional & Support Staff
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No

Position Information

Reporting to the Director of Learning & Engagement, and working closely with colleagues overseeing Events, Exhibitions, and Administration, the Visitor Services Coordinator oversees the overall visitor experience while managing daily front-of-house operations. The Visitor Services Coordinator is responsible for the recruitment, training, scheduling, and supervision of student workers who serve as UCR ARTS Visitor Services Representatives and are an integral part of the museum’s success. S/he/they will provide direction, coordination, consultation, and education for all Visitor Services functions within UCR ARTS. S/he/they are responsible for all related activities, policies, procedures, and records management with regard to Visitor Services. The incumbent will manage the daily open/close procedures for UCR ARTS and will monitor admissions and the visitor experience, creating weekly/monthly attendance reports. They will oversee Cashiering functions at UCR ARTS and will guide, train, and monitor cashier performance in accordance with UC policies. The Visitor Services Coordinator serves as back-up with Facilities Management issues as needed.This is a part-time, in person, 50% position. Hours for this position are Thursday-Sunday - 12:00pm-5:00pm with occasional evening hours for select events. The full salary range for the Visitor Services Coordinator is $30.82 per hour – $44.16 per hour. However, the expected pay scale for this position is $30.82 per hour - $31.50 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time.  Federal, state, or local government directives may impose additional requirements.

Requirements

Educational Requirements

Degree	Requirement
Bachelor's degree in related field or equivalent experience.	Preferred

Experience Requirements

Experience	Requirement
Minimum of 5 years of administrative experience in an office setting.	Required
Minimum of 5 years experience in customer service team lead or management position.	Required
Extensive experience with the back-end operations and management of a POS (point-of-sale) system.	Required

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview