Client Development Analyst, Supply Chain, and Technology and Digital Officer Practices at SSI (U.S.) Inc. d/b/a Spencer Stuart – Chicago, Illinois

SSI (U.S.) Inc. d/b/a Spencer Stuart

Spencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Location: Chicago
San Francisco
New York

Full/Part Time: Full time

Req ID: R4726

The Client Development Analyst (CDA) will be responsible for supporting varied client development and business generation projects for the Supply Chain, and the Technology and Digital Officer Practices in North America. Working closely with members of the Client Development Team (CDT) and consultants primarily within these practices, the Analyst will also collaborate with colleagues across other Industry and Functional Practices as needed. The Analyst will perform in-depth research, prepare original analysis and insights, develop bespoke capabilities documents (quals), handle other assignments as directed and ensure content is adequately and regularly stored and distributed to relevant audiences. Over time, it is expected that the Analyst will develop expertise in tracking functional trends, C-suite succession, and contributing to the development of strategic insights. We are looking for someone who thrives in a fast-paced environment, seamlessly shifting between multiple projects while maintaining consistent momentum and delivering impactful results. While the role primarily focuses on client development, the Analyst will also spend a portion of their time supporting the Firm's executive recruitment efforts, gaining valuable exposure to search strategy, candidate evaluation, and consultant workflows.

KEY RELATIONSHIPS

Reports to Client Development Director

Practice Leaders and Consultants (on a project basis)

Other key relationships Consultants, Senior Associates, Associates

Executive Assistants

Client Development Team (CDT)

Commercial Hub

KEY RESPONSIBILITIES

• Support the creation of business development content and insights for pitches, relationship building and strategic account planning.
• Assist in the creation of tailored pitch decks and client-facing business development materials, based on a solid understanding of the potential client/client's industry, including function specific information regarding the "value proposition" (strategy, competitive landscape, culture insights, etc.). Develop insightful and sophisticated presentation materials in partnership with consultants, Client Development Director and/or cross-function client development teams.
• Carry out research and analysis and liaise with consultants and client development team to support the creation and presentation of talent insights and market trends across all stages of prospecting - from new leads to competitive presentations.
• Assist in managing the practice's knowledge infrastructure and content libraries. Help maintain tools and systems to assist in centralizing and organizing business development materials and presentations, credential lists, case studies, etc.
• Share learnings from pitches and business development initiatives across the Client Development Team (CDT) to ensure we are continuously refining and improving our processes, responsiveness and pitch effectiveness.
• Respond to content queries received from consultants and teams and deliver resources that prepare them for success.
• Conduct research to support the creation of intellectual capital/value adding thought pieces.
• Use quantitative and qualitative information to clearly communicate and present data/details, as part of building talent insights, market trends and thought pieces.
• Develop a solid understanding of relevant functions, as well as the firm's service offerings and the "SSI value proposition" (differentiation, competitive landscape, strengths, and weaknesses). Synthesize information accurately, so that it is easily incorporated into readable, client-ready documents, pitches and RFPs.
• Monitor and track relevant market developments within relevant functions, including competitive intelligence, company updates, and executive transitions across the Americas, as part of proactive business development initiatives.
• When supporting executive recruitment initiatives, deliver targeted research and analytical support on select executive search assignments. This includes conducting market mapping, candidate research, and preparing candidate-facing as well as client-ready materials, working closely in partnership with consultants and associates.

IDEAL EXPERIENCE

The CDA will be a proactive client-service oriented business partner with a passion for research and delivering timely, high-quality results. They will possess outstanding analytical and problem-solving skills, with a track record of performing business research and impactfully presenting findings. The ideal candidate will be graceful under pressure, an excellent multitasker, and thrive in fast-paced environments where competing demands are the norm.

• Recent college graduate or 1-3 years of work experience in a corporate environment, preferably in a research or marketing function, ideally within executive search, management consulting, other professional services, or market research (4-year bachelor's degree required).
• Strong client servicing and the ability to manage multiple projects toward tight timelines in an environment where competing demands are the norm.
• Proficiency with MS Office applications (Excel, PowerPoint, and Word), with ability to create client-ready presentations in PowerPoint. Brings experience and strong interest in designing and building compelling presentations on PowerPoint.
• Strong verbal and written communication skills in English.
• Advanced research, analysis, and synthesis skills and experience. Experience driving research projects to completion.
• Experience collecting and organizing information from databases and internet resources, with ability to analyze and synthesize data into various formats; familiar with business reference tools such as Capital IQ, LinkedIn, and BoardEx.
• In possession of permanent U.S. work authorization.

REQUIRED QUALIFICATIONS

Successful candidates will be self-directed, collaborative, team-spirited, comfortable with ambiguity, highly organized, detail-oriented and demonstrate strong project management skills.

In addition, they will demonstrate passion and ability for working with people, communicating clearly, approaching challenges with maturity and a positive attitude, and collaborating within a global team to drive greater business performance. They will be graceful under pressure, enjoy fast-paced environments, and be excellent multitaskers to partner directly with our consultants and associates across the Firm.

CRITICAL CAPABILITIES FOR SUCCESS

Work Management:

Is client-minded; understands and demonstrates the requirements (skills and know-how) of the role; is efficient (prioritizes own time and manages resources) and productive (focuses on driving results). Successful Analysts do this through their:

• Results-oriented mindset
• Time management capabilities. Can efficiently manage multiple deadlines
• Ownership and accountability
• Attention to detail, accuracy

Problem Solving

Synthesize research for business development initiatives, search assignments or intellectual capital initiatives and provide a succinct and accurate point of view as measured by quality and timeliness of contribution to assignment/project objectives.

• Listen and ask insightful questions.
• Leverage knowledge of an industry, function, or sector and relevant resources to gather information.
• Subject researched facts to extensive analysis and interpretation before drawing conclusions.
• Make inferential leaps in thinking to reach a solution despite incomplete or ambiguous information.
• Make decisions rapidly, despite the complexity of the issues or pressures involved.
• Use effective business writing skills to create succinct, client-ready analyses and document information in Firm databases.

Stakeholder Management:

Communicates effectively both in writing and verbally; has mature presence and is able to build broad-based relationships. Demonstrates strong networking capabilities. Successful Analysts do this by leveraging their:

• Ability to build strong working relationships with colleagues
• Strong communication skills
• Global mindset

Industry and Functional Knowledge

Obtain and incorporate knowledge to enhance client work in a meaningful way; know how to find the most relevant information, effectively use the available Firm resources, develop and share industry/functional knowledge.

• Domain knowledge; maintaining strong awareness of industry dynamics
• Business acumen; identifying and understanding key business issues, translating insights into actionable strategies that align with client and organizational goals
• Firm offerings & capabilities; understanding what the Firm can offer in different situations and is not afraid to make recommendations

Development Self and Others

Develop self and others; seek and provide feedback, modify own performance or behavior based on feedback. A successful Analyst is constantly growing, learning, and enhancing their skills and capabilities.

• Seek and be open to feedback from colleagues, place value on self-development efforts and opportunities for growth.
• Exhibit self-awareness and be willing to adjust your behavior for the benefit of the team.

Firm Values

Champion the Firm's values, culture and Code of Conduct; engage, participate and collaborate with others. A successful Analyst, who people like working with, may over time also have a leadership role.

• Embrace diverse opinions and encourage teamwork.
• Promote inclusivity by bringing cultural awareness and sensitivity to every interaction with colleagues.
• Participate and contribute to internal activities; engage with office and practice.
• Represent Spencer Stuart well by speaking positively about the Firm and aligning your behavior with the Firm's values.
• Conduct yourself in a manner that is consistent with the Firm's values.

The base compensation for this position is $80,000 per year. The actual base compensation offered will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program.

Spencer Stuart also offers a competitive benefits package, which includes:

• Retirement savings plan with discretionary profit sharing contribution and employer match;
• PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable;
• Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account;
• Life Insurance, and short-term and long-term disability insurance;
• Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and
• Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage.

Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.