Senior HR Technology Analyst at STCU - Spokane Teachers Credit Union – Liberty Lake, Washington

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazines Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits:
Paid time off plus 11 paid holidays!
Medical, dental, vision and life insurance
Training and career development
Success sharing plan
401(k) matching contributions
Tuition reimbursement

An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits
Salary range: $7,630.83 - $10,683.17 per month

*Must currently live within daily commuting distance to STCU Headquarters in Liberty Lake, WA*

The Senior HR Technology Analyst position performs administration, maintenance, and governance of core HR-related systems. This position drives system improvements by identifying and implementing efficiencies that enhance the employee experience. This role delivers advanced reporting and analytics to inform HR and business decisions, while independently identifying and resolving complex system issues. The Senior HR Technology Analyst also ensures regulatory compliance, documents processes, and supports the full employee lifecycle as a trusted HR technology resource.

Core Job Requirements/Outcomes

• Serve as LMS Administrator by overseeing system configuration, maintenance, and enhancements, supporting upgrades, developing and maintaining reports, managing support requests, maintaining documentation and procedures, and delivering user training.
• Deliver a high-quality HR systems experience by providing guidance, expertise and training to employees, while effectively prioritizing and resolving help tickets to ensure reliable support for current and future HRMS platforms.
• Optimize HRMS system functionality by maintaining data integrity, recommending and implementing improvements, and managing integrations, including API, SFTP, and other connections, as well as data exchanges to ensure accurate, efficient, and reliable system performance.

Other Essential Functions

• Collaborate with vendors to troubleshoot and resolve complex system issues, support escalations, and drive discussions on system functionality and improvements.
• Contribute as an effective project team member for both departmental and cross-functional projects by completing all tasks and assignments in a timely manner.
• Deliver reports and analytics by responding to ad hoc and scheduled requests, ensuring data integrity, and providing actionable insights to support organizational decision-making.

Education: Bachelors degree in information technology, information systems, computer science or directly related field and/or equivalent job experience is required.

Job Experience: Minimum five years of technical experience including enterprise system administration, configuration, implementation, maintenance, and managing system integrations and data exchanges required. Previous experience with SCORM standards, e-Learning software, HR software and end-user support including ticket prioritization and resolution strongly preferred.

Software Skills: Previous experience supporting software development lifecycles (SDLC) preferred. Demonstrated experience with Microsoft Office products, advanced reports and analytics (dashboards, metrics), and establishing workflows.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Other: Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations.

Please review our website for more information at www.stcu.org/careers.

STCU does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age, equal pay, disability or genetic information. Click here to review the EEOC Know Your Rights: Workplace Discrimination is Illegal poster.