HR Generalist in Pompano Beach, Florida at Cross Catholic Outreach

Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals.

Position Title: HR Generalist Department: Human Resources Position

Location: (Remote)

Position Type: (Exempt) Reports to: Director of Human Resources

Position Summary: The Human Resources Generalist supports the Director of Human Resources in the administration of core HR operations, employee relations, performance management, and policy administration. This role partners with leaders and team members by ensuring compliance with employment laws, building a positive workplace culture, and supporting the community’s standards of excellence.

Educational or Certification Requirements:

•Bachelor’s degree in human resources, Business Administration, or related field required.

•PHR or SPHR required.

Experience Requirements:

•A minimum of 5 years of progressive human resources experience.

•Experience supporting multiple HR functional areas such as recruitment, employee relations, compensation, payroll & benefits administration, and HR compliance strongly preferred.

•Experience in a not-for-profit setting is a plus.

•Bilingual skills are a plus.

Knowledge, Skills & Character Required:

•Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.

• Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.

• Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach.

• Demonstrated ability to support multiple HR disciplines including recruitment, benefits administration, compensation practices, employee relations, and HR compliance.

• Ability to analyze HR data, trends, and workforce metrics to support HR leadership decision-making.

• Assist with HR reporting, workforce metrics, and compliance documentation.

• Demonstrates the highest level of discretion and professionalism when handling confidential and sensitive employee information, including compensation, payroll, benefits, and employee relations matters.

• Strong communication, interpersonal, and motivational skills

• Excellent organizational, time management, and problem-solving abilities

• Analytical mindset with ability to thrive in fast-paced environments

• Knowledge of employment laws and industry standards

• Proficient in Microsoft Office; ADP experience a plus

Duties:

HR Operations

• Provide support and guidance regarding complex HR issues.

• Administer and support HR processes involving accommodations, investigations, disciplinary meetings, and policy interpretation.

• Assist the HR Director in resolving employee concerns, responding to inquiries, and addressing workplace issues.

• Support conflict resolution through mediation and problem-solving techniques

• Process and document unemployment claims and attend hearings.

• Maintain compliance with federal, state, and local employment laws.

• Lead reporting, compliance, and data management for the HR department.

• Assist in reviewing and updating HR policies and procedures.

• Maintain knowledge of HR trends and best practices.

• This role requires the ability to perform standard office functions, including prolonged sitting, standing, and computer use. Occasional lifting, carrying, or moving materials weighing up to 20 pounds may be required.

• This position may require occasional domestic and/or international travel to attend meetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to be limited and scheduled in advance when possible.

• Other duties as assigned

Payroll Backup Responsibilities:

• Serve as the designated backup for payroll processing to ensure accurate and timely pay cycles during periods of absence, increased workload, or system interruptions.

• Coordinate with Finance and HR leadership to ensure payroll accuracy and proper documentation.

• Maintain a working knowledge of payroll systems, processes, and compliance requirements to seamlessly step in when needed.

Back Up Recruiting Support Responsibilities:

• Provide recruiting support during high-volume periods, including full-cycle recruiting as needed

• Source and screen candidates via job boards, social media, referrals, and ATS

• Coordinate interviews and communicate with candidates to ensure a positive experience

• Maintain ATS records, track candidate activity, and support recruiting metrics

• Assist with job postings, hiring events, and recruitment campaigns

• Ensure compliance with hiring policies and employment regulations