Quality Analyst/Quality Improvement Coordinator in Dallas, Texas at Healing Hands Ministries Inc

Join our team!

Are you a passionate and dedicated Clinical Quality Specialist who is looking for a full-time work? Then we have a spot waiting for you. We are seeking a Clinical Quality Specialist, who would ensure high-quality, compliant patient care by analyzing data, monitoring performance, conducting audits, and implementing improvement plans, often focusing on regulatory standards (like HEDIS, CMS,), leading to better patient outcomes and provider support through training, risk mitigation, and process enhancement. Key duties involve data abstraction, quality reviews, QAPI support, and collaborating with clinical teams to improve workflows and documentation

Location: Dallas, TX (5750 Pineland Dr. Dallas, TX)

Here's a sneak peek at what you'll do:

• Lead data-driven quality improvement initiatives (e.g., PDSA cycles) to improve patient care, operational efficiency, and reduce health disparities.
• Run, analyze, and interpret clinical and operational reports to identify trends, track performance, and inform strategic decisions
• Analyze healthcare data and prepare reports to support accreditation, recognition efforts, and quality initiatives.
• Identify gaps in care (e.g., HEDIS measures) and provide actionable insights for performance improvement and provider education.
• Ensure compliance with regulatory and accreditation requirements, including FTCA, Joint Commission, HRSA, CMS, UDS, HEDIS, and state/local standards.
• Conduct clinical quality reviews, adverse event investigations, and medical record audits to ensure adherence to standards of care.
• Support accreditation activities and quality reporting for HRSA programs, CMS Quality Payment Programs, and other oversight bodies.
• Provide education, training, and targeted performance support to providers and clinical staff to implement best practices
• Lead and coordinate quality improvement projects, ensuring compliance with regulatory guidelines and optimized workflows
• Conduct medical record audits and collaborate across IT, clinical teams, and external partners to support data accuracy and quality outcomes.
• Prepare quality assurance reports, dashboards, and presentations for leadership, committees, and governing bodies.

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, self-starter, ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• Associates ’degree in related field, Bachelor’s degree preferred
• Minimum 2 years’ experience in healthcare quality improvement OR data analysis in clinical setting
• Prior experience in an FQHC is helpful
• Strong analytical skills for data interpretation.
• Experience with data analysis, data abstraction, HEDIS gap closure
• Excellent communication and collaboration skills for working with clinical staff and leadership.
• Strong excel skills (with pivot tables, data tracking)
• Proficiency with Electronic Medical Records (EMR) (e.g. Epic, eCW, NextGen)
• Bilingual in Spanish, Pashto, Burmese, or Rohingya is a plus
• Desire to make a positive impact

What We Offer

At HHM Health, the health and well-being of our employees matters just as much as that of our patients. We offer free employee coverage for vision, dental, and life insurance; and competitive medical premiums. Additionally, our full-time employees are eligible for the following:

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous time off plan for full-time employees (Health & Wellness + Paid time + Volunteer Days)
• Paid Holidays
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

We’re battling the Dallas Community’s Healthcare Crisis

At HHM Health, our mission is to provide quality healthcare to all in the growing DFW Metroplex. Our vision is to be the best patient-focused health center providing holistic care. We exemplify our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart) to provide a positive & meaningful patient experience to all in Dallas and the surrounding counties.

To learn more about how we’re making a difference, visit us online at: https://www.hhmhealth.org/

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third party agencies please.