Associate Staff Consultant, Business Analyst (Salesforce) in India at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Staff Consultant, Business Analyst (Salesforce) in India.
This is an exciting opportunity for an experienced Business Analyst with strong Salesforce expertise to join a fast-paced digital engineering environment delivering innovative enterprise solutions at scale. In this role, you will collaborate closely with business stakeholders, architects, and technical teams to design and optimize Salesforce-based processes and applications. You will play a strategic role in translating business requirements into scalable, high-impact solutions while supporting Agile project delivery across multiple engagements. The position offers exposure to cutting-edge technologies, global collaboration, and complex transformation projects. Ideal candidates are analytical, solution-oriented professionals who thrive in dynamic environments and enjoy bridging business goals with technical execution. This role is perfect for someone passionate about consulting, innovation, and delivering measurable business value through Salesforce ecosystems.
- Gather, analyze, and document functional and non-functional business requirements for Salesforce projects and digital transformation initiatives.
- Act as the liaison between business stakeholders and technical teams, ensuring alignment between business goals and technical solutions.
- Collaborate with architects and developers to design scalable Salesforce Sales Cloud and Service Cloud solutions following platform best practices.
- Prepare BRDs, FSDs, process maps, use cases, wireframes, prototypes, and workflow documentation to support project delivery.
- Conduct impact analysis, support release management activities, and ensure solution feasibility within project constraints.
- Participate actively in Agile ceremonies such as sprint planning, backlog grooming, retrospectives, and daily stand-ups.
- Support user adoption initiatives by developing training materials, release documentation, and functional guidance for end users.
- Monitor project progress, risks, scope, quality metrics, and stakeholder expectations throughout the project lifecycle.
- Identify optimization opportunities within existing Salesforce implementations and contribute to continuous improvement initiatives.
- Mentor team members and contribute to maintaining high delivery standards and consulting excellence.
- 5+ years of experience in Business Analysis, requirements elicitation, and Agile software delivery environments.
- Strong functional expertise in Salesforce Sales Cloud and Service Cloud.
- Deep understanding of Salesforce standard objects, workflows, validation rules, approval processes, reporting, and security models.
- Experience working with Salesforce integrations, APIs, middleware concepts, and platform capabilities from a functional perspective.
- Hands-on experience creating BRDs, FSDs, user stories, process flow diagrams, and business documentation.
- Familiarity with Agile methodologies such as Scrum and Kanban, including stakeholder collaboration in cross-functional teams.
- Strong analytical, communication, presentation, and stakeholder management skills.
- Ability to connect technical concepts with business outcomes and provide consultative guidance to clients and teams.
- Experience with release management, change management, testing coordination, and troubleshooting complex integration scenarios.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Opportunity to work on large-scale global digital transformation and Salesforce projects.
- Exposure to innovative technologies, enterprise platforms, and Agile product engineering environments.
- Collaborative and non-hierarchical work culture focused on innovation and continuous learning.
- Career growth opportunities within an international and rapidly scaling organization.
- Flexible and dynamic work environment with cross-functional global collaboration.
- Access to mentorship, technical development, and professional learning opportunities.
- Inclusive workplace culture that values creativity, ownership, and teamwork.