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Patient Care Unit Clerk at Good Shepherd Rehabilitation Network – Bethlehem, Pennsylvania

Good Shepherd Rehabilitation Network
Bethlehem, Pennsylvania, 18017, United States
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About This Position

JOB SUMMARY
    Supports patient care delivery by providing clerical services.
ESSENTIAL FUNCTIONS
    PROMOTES PATIENT CARE
      By responding to patient requests and insures follow-up
        obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital associates.
    PROMOTES CUSTOMER SERVICE
      By greeting visitors, in person or on the telephone
        answering inquiries relaying calls to patients giving directions referring inquiries to nursing and physician staff.
    COMMUNICATES/PROVIDES INFORMATION
      By answering questions and requests and relays information accurately
        uses unit communication book to relay messages to staff on other shifts.
    ESTABLISHES PATIENT RECORD
      By preparing medical record
        completing patient identification information, if applicable.
    TRANSCRIPTION AND MAINTENANCE OF PATIENT RECORDS
      Accurately transcribes (per protocol) physician orders, and dates transcription. Notifies RN of STAT orders. Uses acceptable abbreviations. Accurately completes all necessary requisitions for diagnostic tests, either manually or by computer. Resheets medical record and maintains proper sequence of chart. Files reports in medical record after physician signs. Makes appropriate copies of medical records fro diagnostic tests and consults. Enters census changes into hospital computer Verifies physician privileges. Checks chart for orders after physicians leave unit and verifies that orders are signed off by RNs. Check charts at the completion of shift for orders needing to be signed off
    ARRANGES DISCHARGES/PATIENT APPOINTMENTS
      By entering patient discharge in computer system and notify patient transport service
        if necessary, makes patient appointments and arranges for transportation when appropriate.
    MAINTAINS PATIENT CONFIDENCE AND ORGANIZATIONAL CONFIDENTIALITY
      By keeping information confidential.
    MAINTAINS SAFE AND CLEAN WORKING ENVIRONMENT
      By complying with procedures, rules, and regulations
        adhering to infection control policies and protocols.
    MAINTAINS UNIT OPERATIONS AND EFFICIENCY
      By following policies and procedures; reporting needed changes
        completing work orders.
      By cleaning and restocking equipment as necessary
        assisting with cleaning and monitoring of equipment maintaining rental equipment log for unit reporting to unit on time, ready to meet the responsibilities of the position and punching in and out as per Good Shepherd policy and maintaining Etime sheet as necessary.
    MAINTAINS UNIT SUPPLIES INVENTORY
      By checking stock to determine inventory level
        anticipating needed supplies placing and expediting orders for supplies verifying receipt of supplies.
      By ordering inventory only as needed.
    KEEPS UNIT EQUIPMENT OPERATIONAL
      By following manufacturer’s instructions and established procedures
        removing defective equipment and calling for repairs.
    MAINTAINS CONTINUITY AMONG WORK TEAMS - CONTRIBUTES TO TEAM EFFORT
      Contributes to positive working environment and maintains effective work relationships with all hospital associates. Attends and contributes positively in unit and departmental meetings. Participates in committee meetings, performance improvement projects, quality improvement process. Demonstrates flexibility in response to change. Acts as support personnel to allow other associates to complete their responsibilities Attendance is maintained. Demonstrates on-going participation in continuing education. By completing mandatory educational requirements Identifying and addressing learning needs.
QUALIFICATIONS:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      Education
        High School Diploma required
      Work Experience
        Previous clerical experience preferred
      Licenses / Certifications
        Basic Life Support / CPR, as a healthcare provider, per the American Heart Association required

Job Location

Bethlehem, Pennsylvania, 18017, United States

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