Device Clinic Specialist at AnMed – Anderson, South Carolina

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful:

To provide exceptional and compassionate care to all we serve.

AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

Works with cardiology physicians, clinicians, providers and administration to provide support to patients undergoing rhythm diagnosis, or patients that have been diagnosed with cardiac rhythm problems and need or have already had a pacemaker or ICD implanted. The specialist will coordinate daily functions of the device clinic(s) by performing device checks in the office or over the phone to ensure device function is within recommended parameters as prescribed by the attending / implanting cardiologist and will reprogram devices accordingly. Further, collaborates with a cardiologist on the device and its place in the patient’s total treatment plan.

Duties & Responsibilities

• Collaborates with clinic staff to provide device clinic service in the clinic and remotely.
• Performs pacemaker or ICD checks on patients, either in the clinic or trans-telephonically as indicated.
• Report any significant events immediately to the appropriate provider in order that required intervention is not delayed.
• Reprograms devices as directed by an attending/implanting physician to achieve optimal device performance.
• Educates patients regarding devices and requirements for follow-up.
• Provides consistent comprehensive instructions as to symptoms that may be associated with arrhythmia and/ or device malfunction and when to call a clinic, physician, or emergency services.
• Submits appropriate billing data to reflect activities related to device management.
• Downloads data into applicable databases to allow for centralized access to patient/device information.
• Provides an attending/implanting cardiologist and CHF clinic provider with full diagnostic reports from external monitoring sources and in-clinic device checks to allow for adequate provider follow-up and / or adjustment.
• Maintains comprehensive records and documentation related to device management.
• Adheres to infection control guidelines and safety procedures to ensure a safe working environment.
• Recognizes and reports potential hazards, presenting ideas for improvements.
• Complies with PPE guidelines and uses PPE appropriate for procedures to be performed.
• Maintains quality control procedures.
• Performs necessary surveys, checklists and record keeping, ensuring policy and procedure compliance when using clinical supplies and patient care equipment.
• Prioritizes tasks to ensure the highest level of patient care and customer satisfaction.
• Completes work within acceptable time limits and uses spare time in work-related activities.
• Utilizes time efficiently.
• Demonstrates good organizational and professional skills.
• Reports to Manager any problems, unusual occurrences, patient/visitor complaints and comments.
• Completes Task list and check e-mail on a regular basis.
• Demonstrates good communication skills.
• Assists in the training of new employees, orients in-office policies and procedures.
• Cross trains and assumes additional duties as needed.

Qualifications

• Clinical degree/certificate in an appropriate field: RN or graduate of technical school for device management.
• Graduate of a CRM school or comparable experience and knowledge of devices.

Preferred Qualifications

• IBHRE Certification.
• Two (2) years of experience in device management.

Benefits*

• Medical Insurance & Wellness Offerings.
• Compensation, Retirement & Financial Planning.
• Free Financial Counseling.
• Work-Life Balance & Paid Time Off (PTO).
• Professional Development.
• For more information, please visit: anmed.org/careers/benefits

*Varied benefits packages are available for positions with a 0.6 FTE or higher.