Certified Medical Assistant, Procedures - Urology at Pinehurst Surgical Clinic PA – Pinehurst, North Carolina

JOB SUMMARY

The Certified Medical Assistant, Procedures is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care. The Certified Medical Assistant, Procedures performs both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life.

RESPONSIBILITIES

• Helps patients by providing information, services, and assistance.
• Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Saves doctors’ time by helping with office procedures.
• Procedures: TOV, SP tube change, foley change, I&O catheter, bladder irrigation, KUB Xray, bladder scans, PTNS
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeps patient information confidential.
• Counsels patients by transmitting physician orders and questions about surgery.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps supplies ready by inventorying stock
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Carries out clinical duties as outlined in specific job description for CMA, RMA, CST, LPN, or RN, as applicable.
• Collect and prepare lab specimens as needed
• Ensure consents have been signed prior to procedure by both the physician and patient
• Draw up and/or administer injections as ordered by provider
• Prepare dressings and assist with wound care
• Escorts patient to secretaries for discharge instructions and check out
• Prepare pathology form, cup collection labels, log and record per policy
• Document patient communications and treatments accurately and appropriately
• Manage KPI reports including duplicate medication and medical reconciliation
• Maintain rooms by proper turnover procedures, replenishing of inventory, changing of linens and removal of waste
• Confirm labs and imaging is available for provider prior to visit
• Perform catheter changes, bladder scans, bladder irrigations, X-rays
• Perform additional responsibilities as assigned by management.

CHARACTERISTICS

• High energy level and strong interpersonal skills
• Tactful, empathetic, and sensitive to patient needs
• Excellent telephone etiquette
• Uses discretion, sound judgment, and maintains confidentiality
• Establishes credibility with physicians, staff, and patients
• Organized, resourceful, able to multitask, and takes initiative
• Focused on quality improvement and cost-efficient care
• Team player with a positive attitude
• Professional appearance and demeanor

QUALIFICATIONS

• Graduation from an accredited Medical Assisting program
• Current Medical Assisting Certification with no restrictions
• Current Basic Life Support (BLS) certification
• Knowledge of infection control, sterile technique, and clinic-based health and safety precautions
• Ability to use and apply medical terminology accurately
• Understanding of general clinical principles, methodologies, and outcome measures
• Strong communication skills with patients and external parties in a courteous and professional manner

PHYSICAL REQUIREMENTS

• Sitting: Occasionally
• Standing: Frequently
• Walking: Frequently
• Carrying/Lifting: Occasionally (up to 35 pounds)
• Stooping/Kneeling: Frequently
• Other: N/A