Seasonal Retail Sales Associate in New York, New York at Uncommon Goods

About Uncommon Goods

Uncommon Goods partners with independent makers and small businesses to offer a wide and constantly evolving assortment of original, creative products.­

We are built on better business practices and committed to having a positive impact. Learn more here.

The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

Learn more about our products, B Corp certification, guiding principles, Better to Give program, and team members you might be working with. Listen to the story of Uncommon Goods from our Founder and CEO here and here.

Position Overview

Join our team at the Uncommon Goods pop-up shop as a Seasonal Retail Associate and help create a memorable shopping experience. You’ll be the face of Uncommon Goods, providing excellent customer service, sharing the stories behind our unique products, and helping shoppers find meaningful gifts. If you love interacting with people, enjoy a fast-paced retail environment, and want to be part of a fun and festive holiday team, we’d love to hear from you!

Key Responsibilities

• Provide friendly, attentive customer service to ensure an exceptional shopping experience.
• Engage with customers, share product stories, and offer gift suggestions and information about our curated collection.
• Maintain a well-stocked, visually appealing sales floor, including merchandising and restocking displays as needed.
• Assist with cash register operations, including sales transactions, returns, and gift wrapping.
• Work collaboratively with team members to meet daily sales goals and keep operations running smoothly during high-traffic periods.
• Uphold Uncommon Goods’ brand values and our commitment to sustainability and unique, meaningful gifts.
• Achieve daily, weekly, and overall holiday sales goals.

Qualifications

• Retail or customer service experience is highly encouraged but not required. A positive attitude, willingness to learn, and strong motivation to engage customers and drive sales are essential.
• Passion for delivering excellent customer experiences and enthusiasm for in-person shopping.
• Strong communication skills and an outgoing, friendly demeanor.
• Ability to multitask and adapt quickly in a fast-paced environment.
• Team-oriented mindset with a proactive and reliable work ethic.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Physical ability to stand for extended periods and lift or move merchandise as needed (up to 25 lbs) with or without a reasonable accommodation.

Location

• Grand Central Holiday Fair (Inside Grand Central at Vanderbilt Hall, 89 E 42nd St, Manhattan)
• • Hours: 10:00 AM – 7:00 PM, Monday–Sunday
  • Shifts begin 15 minutes before opening.

Duration

Early November through December 2026, with possible extension through the first week of January.

Perks and Benefits

• Competitive hourly wage of $23/hour
• 40% Discount on all Uncommon Goods Products
• Opportunity to be part of a vibrant pop-up experience in one of New York City’s most iconic locations

Everyone Is Welcome Here

At Uncommon Goods, we believe we're all out of the ordinary. That's why we're committed to making diversity, inclusion, equity, and belonging part of everything we do. We strive to make significant changes to our business—from how we source our products to how we build and cultivate our team—so we can be everyone's favorite place to work. We are an equal opportunity employer.

Uncommon Goods is committed to equal employment opportunity. If you need a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact people@uncommongoods.com. We will consider requests for reasonable accommodation and engage in the interactive process, as appropriate, in accordance with the Americans with Disabilities Act and other applicable law.

Learn more about your FMLA rights here.